Control Centre Operator

ESSENTIAL EMPLOYMENT LTD; Cardiff; On-site; GBP 15,000 - 22,000; Full time

Job summary

Essential Employment Ltd in Cardiff is seeking a Control Centre Operator for a temporary assignment. The role involves receiving and responding to a range of calls, including emergency and priority calls from vulnerable or elderly callers, and coordinating welfare services.

You will manage outbound and inbound welfare calls, liaising with colleagues to deliver support to customers across services. Pay is £13.45 per hour PAYE, reference OR117440. All pre-employment checks apply.

Responsibilities

• Receiving and responding to a range of calls, including emergency and priority calls from vulnerable or elderly callers.

Job description

Control Centre Operator needed in Cardiff

This is a temporary role and the rate is £13.45ph PAYE

The reference number is: OR117440

The successful candidate will be responsible for receiving and responding to a range of calls including emergency and priority calls from vulnerable or elderly callers. Managing a range of support services to employees and customers and delivering services to customers across a range of services including making outbound and receiving inbound welfare calls vulnerable or elderly customers.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.