Emergency & Welfare Call Centre Operator (Cardiff)

ESSENTIAL EMPLOYMENT LTD; Cardiff; On-site; GBP 15,000 - 22,000; Full time

Job summary

Essential Employment Ltd in Cardiff is seeking a Control Centre Operator for a temporary assignment. The role involves receiving and responding to a range of calls, including emergency and priority calls from vulnerable or elderly callers, and coordinating welfare services.

You will manage outbound and inbound welfare calls, liaising with colleagues to deliver support to customers across services. Pay is £13.45 per hour PAYE, reference OR117440. All pre-employment checks apply.

Responsibilities

• Receiving and responding to a range of calls, including emergency and priority calls from vulnerable or elderly callers.

Job description

Essential Employment Ltd in Cardiff is seeking a Control Centre Operator for a temporary assignment. The role involves receiving and responding to a range of calls, including emergency and priority calls from vulnerable or elderly callers, and coordinating welfare services.

You will manage outbound and inbound welfare calls, liaising with colleagues to deliver support to customers across services. Pay is £13.45 per hour PAYE, reference OR117440. All pre-employment checks apply.