Contracts Support Advisor

Wren Kitchens; Barton-upon-Humber; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Life Assurance after 2 years' service

Benenden health and discount platform

EE discount

Staff discount after 1 year

Eye Care Vouchers

Refer a Friend Scheme

Job summary

Wren Kitchens are seeking a Contracts Support Advisor to join our Barton-Upon-Humber head office. You will manage pre-delivery tasks, book deliveries and handle aftercare queries for our Social Housing and Contract teams, ensuring smooth operations across site installations.

You will work closely with Contract Field Installation Managers and Sales teams, recruit installers, raise POs and invoices, and perform administrative duties to support our expanding installation network while complying

Qualifications

• Strong organisation skills and ability to self-prioritise.
• Strong written and verbal communication skills.
• Comfortable in a dynamic, fast-paced environment.
• High levels of attention to detail.

Responsibilities

• Support the Contract Field Installation Managers, Social Housing and Contract Sales teams.
• Installer recruitment, management, and compliance.
• Raising and processing PO’s and Invoices from subcontractors.
• Administrative tasks relevant to the role.
• To carry out pre-fit changes.
• Identify opportunity for further growth within the Contract Operations team.

Job description

About The Role

Join Wren as a Contracts Support Advisor and enjoy an exceptional benefits package:

• Life Assurance after 2 years' service
• Access to Benenden health and discount platform after 1 years of continuous service
• EE discount
• Staff discount on purchasing a kitchen/bedroom after 1 year of continuous service
• Eye Care Vouchers
• Refer a Friend Scheme

With over 100 showrooms across the UK, Wren Kitchens is the UK’s fastest-growing kitchen retailer and manufacturer. Join us and be part of our ongoing success story.

As a Contracts Support Advisor, you'll handle key pre-delivery tasks such as pre-fit changes, call-offs, and delivery bookings for our Social Housing and Contract teams. You’ll also manage aftercare queries from internal and external contacts and support sub-contractor recruitment to grow our installation network.

Key responsibilities of this role will include:

• Support the Contract Field Installation Managers, Social Housing and Contract Sales teams.
• Installer recruitment, management, and compliance
• Raising and processing PO’s and Invoices from subcontractors
• Administrative tasks relevant to the role
• To carry out pre-fit changes
• Identify opportunity for further growth within the Contract Operations team

You must comply with all Health & Safety policies, procedures, and responsibilities outlined within the Integrated Management System

This role is based at our Head Office in Barton-Upon-Humber

About You

• Comfortable working in a challenging, dynamic and fast-paced environment
• Strong organisation skills and ability to self prioritise
• Strong communication skills both written and verbal
• Maintain high levels of attention to detail

About The Company

Wren Kitchens are not only passionate about kitchens, we are passionate about our people! We have achieved incredible milestones over the years; opening over 100 showrooms and winning multiple awards including the UK’s Number 1 place to work!

This is thanks to our team, the Wren family, who have inspired us to push limits and make a difference. With our exponential growth, we are looking for incredible individuals to join us and continue our success story!