Contracts Administrator

Premier Work Support; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

Premier Work Support is seeking a Temporary Contracts Administrator to support an Estate Services team. You will handle contract administration, data management, customer service and financial administration while coordinating with contractors and customers in Medway, Kent.

The role requires meticulous record-keeping, strong IT skills, and the ability to manage multiple tasks in a busy environment. Prior housing or facilities experience is advantageous.

Qualifications

• Experience in administrative roles within housing or facilities management is preferred.
• Excellent written and verbal communication with customers and contractors.
• Strong data handling and record-keeping capabilities.
• Proficient in MS Office (Excel, Word, Outlook).
• Ability to manage competing priorities and meet deadlines.

Responsibilities

• Provide administrative and contract support.
• Raise and monitor works orders and service requests.
• Maintain accurate records and update systems.
• Liaise with contractors, customers and colleagues.
• Coordinate appointments and contractor visits.
• Process invoices and purchase orders.
• Support KPI, performance and expenditure reporting.
• Respond to customer enquiries and service requests.

Skills

Attention to detail

Organisational skills

MS Office

Excel

Word

Outlook

ONE Housing software

Total Mobile software

Data management

Communication

Education

GCSE English & Maths

Tools

ONE Housing housing management software

Total Mobile workforce management software

Job description

We are recruiting for a Temporary Contracts Administrator to provide administrative support within an Estate Services team. The role covers contract administration, data management, customer service and financial administration.

Hours: Monday-Thursday 8:00am-4:30pm, Friday 8:00am-3:30pm
Location: Medway, Kent

The Role

You will support the day-to-day administration of estate services, working with operational teams, contractors and customers to ensure services are delivered efficiently and records are accurate.

Key responsibilities include:

• Providing administrative and contract support.
• Raising and monitoring works orders and service requests.
• Maintaining accurate records and updating systems.
• Liaising with contractors, customers and colleagues.
• Coordinating appointments and contractor visits.
• Processing invoices and purchase orders.
• Supporting KPI, performance and expenditure reporting.
• Responding to customer enquiries and service requests.
• Maintaining documentation in line with company procedures and data protection requirements.

Essential Requirements

• Previous administration experience.
• Strong attention to detail and organisational skills.
• Experience maintaining records and handling data.
• Writes and speaks with ease and communicates confidently with customers, contractors and colleagues.
• Good working knowledge of Microsoft Office, particularly Excel, Word and Outlook.
• Working knowledge of ONE Housing housing management software.
• Working knowledge of Total Mobile workforce management software.
• Strong IT skills and the ability to manage competing priorities and deadlines.
• GCSE (or equivalent) in English and Maths at Grade C/4 or above.
• Experience within social housing, property services, facilities management or estate services.

Desirable

• Experience supporting contract management.
• Experience processing invoices and purchase orders.
• Experience producing reports, KPIs or analysing service data.
• A Business Administration, Housing or Property-related qualification.

This role would suit someone who is organised, reliable and confident working in a busy environment, with a strong eye for detail and customer service.