Contracts Administrator

The Best Connection; Horsham; On-site; GBP 18,000 - 19,000; Full time

Job summary

The Best Connection Group is recruiting a Contracts Administrator for a well established client that provides landscape maintenance and soft landscaping services to public and private sector clients. Based in Horsham, you will support Contract Managers across multiple accounts and help deliver accurate schedules and timely client communications.

Hours are Monday to Thursday 9am–5pm and Friday 9am–3pm. Pay is £12.71 to £14 per hour depending on experience.

Qualifications

• Must be able to drive and have own transport
• Strong client relationship and communication skills
• Confident using Microsoft Office applications including Word, Excel, and Outlook
• Experience working with multiple CRM systems
• Excellent organisational skills with strong attention to detail

Responsibilities

• Provide administrative support to Contract Managers across multiple client accounts
• Prepare and distribute weekly schedules to clients accurately and on time
• Manage general office administration and maintain accurate records across multiple CRM systems
• Handle incoming office telephone calls and direct enquiries appropriately
• Respond to client enquiries and provide excellent customer service
• Assist with complaint resolution, ensuring issues are handled professionally and efficiently
• Maintain and update client information using Microsoft Office applications and CRM platforms
• Support the wider team with ad-hoc administration duties as required

Skills

Driving licence / own transport

CRM systems

MS Office

Communication skills

Organisational skills

Job description

The Best Connection are proudly recruiting for a Contracts Administrator for our well established client they provide landscape maintenance and soft landscaping services to local authorities across Hampshire, Surrey, Sussex and Kent serving commercial, public and private sectors.

Location: Horsham

Industry: Agriculture

Hours: Monday to Thursday 9am to 5pm, Friday 9am to 3pm

Pay: £12.71 an hour to £14 per hour depending on experience

Key Responsibilities of the Contracts Administrator:

• Provide administrative support to Contract Managers across multiple client accounts
• Prepare and distribute weekly schedules to clients accurately and on time
• Manage general office administration and maintain accurate records across multiple CRM systems
• Handle incoming office telephone calls and direct enquiries appropriately
• Respond to client enquiries and provide excellent customer service
• Assist with complaint resolution, ensuring issues are handled professionally and efficiently
• Maintain and update client information using Microsoft Office applications and CRM platforms
• Support the wider team with ad-hoc administration duties as required

Requirements of the Contracts Administrator:

• Previous experience within administration, customer service, or office support roles
• Must be able to drive and have own transport due to location
• Strong client relationship and communication skills
• Confident using Microsoft Office applications including Word, Excel, and Outlook
• Experience working with multiple CRM systems
• Excellent organisational skills with strong attention to detail
• Ability to prioritise workload and manage multiple tasks effectively
• Positive, can-do attitude with a willingness to learn and develop
• Driven, ambitious, and eager to contribute to a busy team environment