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Contracts Administrator

Cardo

England

On-site

GBP 25,000

Full time

30+ days ago

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Job summary

Join a forward-thinking company as a Contracts Administrator, where you will play a vital role in delivering exceptional service to clients. This position requires strong organizational skills and effective communication abilities, as you will be responsible for logging jobs, managing documents, and ensuring timely reporting. The ideal candidate will thrive in a dynamic environment, contributing to the growth of a diverse organization committed to quality and inclusivity. If you're looking for an opportunity to make a difference and grow with a company that values its people, this role is perfect for you.

Qualifications

  • 2+ years in customer service and administrative roles preferred.
  • Strong communication skills and IT proficiency required.

Responsibilities

  • Log jobs on Service Connect and manage client communications.
  • Perform document management and administrative tasks.

Skills

Customer service
Administrative experience
Strong communication skills
Knowledge of IT programs
Experience in a call centre environment

Education

GCSE or equivalent

Tools

Microsoft Word
Microsoft Excel
Service Connect

Job description

Job description

Who are Cardo Group?

Cardo Group is a family of companies delivering building maintenance services to local authorities, social housing providers, and their residents. Our multi-company group provides quality, value for money maintenance, compliance, and retrofit services across the south west, south east, and midlands. Future plans will see this develop into a national footprint.

We are currently looking for a Contracts Administrator to join our Team in Cornwall.

Main Purpose of the Role: The Contracts Administrator will be working alongside the office management team and will be responsible for the provision of a highly professional, efficient, and effective service to our customers. They would benefit from being organised, have good computing skills, and a professional telephone manner, as well as having a proven ability to communicate information, both orally and in writing, to a wide range of customers.

Main Duties Involve:

  1. Logging jobs on to our system of Service Connect from all Contracts
  2. Communicate effectively internally and externally
  3. Use of client portals
  4. Document Management
  5. Scanning to electronic files
  6. KPI Reports
  7. Chasing up records with clients
  8. Take minutes in meetings
  9. Any Administrative tasks deemed necessary to support the office management team
  10. Completion Emails
  11. Purchases
  12. Timely and accurate reporting to the management Team

Skills and Experience:

  1. Customer service: 2 years (preferred)
  2. Administrative experience: 2 years (preferred)
  3. Strong communication skills
  4. Knowledge of IT programs Microsoft/Word/Excel/Service Connect
  5. Experience of working in a call centre environment

Education:

  1. GCSE or equivalent (preferred)

Licence/Certification:

  1. Driving Licence (preferred)

Please apply now to be a part of our growing organisation and to contribute to our exciting growth plans!

At Cardo Group we value diversity. We value our differences such as age, gender, LGBT, ethnicity, religion, and disability. We are working hard to build a business that is as diverse and inclusive as the communities we serve. So, whoever you are and whatever your background, we think you’ll fit right in at Cardo Group.

Pay: £25,000.00 per year

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