Contractor Relationship Manager

Morgan McKinley (Guildford); Guildford; Remote; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Remote working

25 days holiday (plus Bank Holidays)

Pension

Life insurance

Health insurance

Critical illness cover

Job summary

Morgan McKinley (Guildford) seeks a proactive Contractor Relationship Manager to nurture relationships with ~30 IT contractors on project-based assignments within Financial Services clients, including major banks. This remote role includes monthly travel to London.

You will own the contractor experience from onboarding to offboarding, coordinating with Delivery Managers and client project managers to ensure engagement, performance and timely communications.

Qualifications

• We are looking for a proactive, relationship-focused individual with excellent communication skills.
• Ability to manage multiple stakeholders and maintain strong client relationships.
• Comfortable with challenging conversations, negotiation, and providing constructive feedback.

Responsibilities

• Build strong, lasting relationships with contractors as their main point of contact.
• Conduct regular 1:1 meetings with contractors, Delivery Managers and client project managers to monitor engagement and progress.
• Manage the contractor lifecycle from onboarding to extension and offboarding.
• Coordinate with internal delivery teams to anticipate resource needs and allocations.
• Maintain open communication with clients to manage expectations and resolve issues promptly.
• Identify risks and escalate appropriately while keeping records up to date.
• Provide guidance and support to contractors to maintain high performance and professionalism.
• Handle contractual and commercial matters, including extensions and renewals.
• Maintain relationships with former contractors to build a talent network for future opportunities.

Job description

Contractor Relationship Manager

Remote role with monthly travel to London (travel expenses can be claimed back)

Salary up to £45k

Excellent benefits:

• Remote working
• 25 days holiday (plus Bank Holidays)
• pension
• life insurance
• health insurance
• critical illness cover

We are looking for a proactive, relationship focused individual to join a growing IT consultancy in the role of Contractor Relationship Manager. The focus of this role is to maintain relationships with approximately 30 IT contractors working on project-based assignments within Financial Services clients, including major banking organisations.

You will take ownership of the contractor experience throughout the assignment lifecycle, from onboarding to offboarding, ensuring that contractors remain engaged, supported and motivated, while also maintaining strong relationships with clients and internal delivery teams.

Responsibilities include:

• Build strong, lasting relationships with contractors, acting as their main point of contact throughout their assignments
• Conduct regular 1:1 meetings with contractors, Delivery Managers and client project managers to monitor engagement, performance and project progress
• Manage the contractor lifecycle, including onboarding, assignment extensions and offboarding
• Work closely with internal delivery teams to anticipate future resource requirements and manage contractor allocations
• Maintain regular communication with clients, ensuring expectations are managed and any issues are addressed promptly
• Identify potential risks and challenges, managing escalations and maintaining appropriate records
• Provide feedback, guidance and support to contractors, encouraging high standards of performance and professional behaviour
• Manage contractual and commercial matters, including assignment terms, extensions and renewals
• Maintain relationships with former contractors, helping to build a strong network of talent for future opportunities

We are looking for someone with exceptional relationship-building and communication skills, who is confident managing relationships with a variety of stakeholders.

You will be comfortable having challenging conversations, negotiating, delivering constructive feedback and managing both client and contractor expectations.

This is a fantastic opportunity to join a growing organisation in a people focused, autonomous role with the potential to really make an impact on the consultant and client experience.