Remote Contractor Experience & Relations Lead

Morgan McKinley (Guildford); Greater London; Hybrid; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Remote working

25 days holiday

Bank Holidays

Pension

Life insurance

Health insurance

Critical illness cover

Job summary

Morgan McKinley (Guildford) is seeking a proactive Contractor Relationship Manager for a remote role with monthly travel to London. You will nurture relationships with around 30 IT contractors on project-based work within Financial Services clients, including major banks.

Own the contractor experience from onboarding to offboarding, ensuring engagement, support and motivation while coordinating with clients and internal teams.

Qualifications

• Excellent relationship-building and communication skills.
• Experience managing relationships with multiple stakeholders.
• Comfortable with challenging conversations, negotiating and giving feedback.

Responsibilities

• Build strong, lasting relationships with contractors, acting as their main point of contact throughout their assignments.
• Conduct regular 1:1 meetings with contractors, Delivery Managers and client project managers to monitor engagement, performance and project progress.
• Manage the contractor lifecycle, including onboarding, assignment extensions and offboarding.
• Work closely with internal delivery teams to anticipate future resource requirements and manage contractor allocations.
• Maintain regular communication with clients, ensuring expectations are managed and any issues are addressed promptly.
• Identify potential risks and challenges, managing escalations and maintaining appropriate records.
• Provide feedback, guidance and support to contractors, encouraging high standards of performance and professional behaviour.
• Manage contractual and commercial matters, including assignment terms, extensions and renewals.
• Maintain relationships with former contractors, helping to build a strong network of talent for future opportunities.

Skills

Relationship-building

Communication skills

Job description

Morgan McKinley (Guildford) is seeking a proactive Contractor Relationship Manager for a remote role with monthly travel to London. You will nurture relationships with around 30 IT contractors on project-based work within Financial Services clients, including major banks.

Own the contractor experience from onboarding to offboarding, ensuring engagement, support and motivation while coordinating with clients and internal teams.