Contracts Manager

Triumph Consultants Ltd; Greater London; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

Triumph Consultants Ltd is recruiting an experienced SEO Contract Manager for an interim role within a high-profile public sector organisation. You will oversee the full lifecycle of IT service contracts, ensuring suppliers meet obligations while driving value for money, compliance and service excellence.

You'll work with Commercial, Finance and operations teams to govern supplier performance, manage risks and financial oversight across a diverse contract portfolio.

Qualifications

• Experience managing suppliers and contracts in a complex organisation.
• Excellent written and verbal communication to influence stakeholders.
• Experience monitoring supplier performance against KPIs and SLAs.
• Ability to manage commercial risks and hold vendors accountable.
• Strong organisational skills to work across multiple teams.
• Experience in highly regulated or public sector environments.
• Knowledge of Government commercial frameworks and procurement practices.
• Understanding VfM principles, contract governance and financial controls.
• Experience supporting technology, digital or IT service contracts.
• CMCP accreditation (Foundation level or above).

Responsibilities

• Manage end-to-end lifecycle of IT and service contracts, ensuring contractual obligations are delivered effectively.
• Support requirement gathering, procurement activity, supplier engagement and contract management processes.
• Develop, monitor and report on supplier KPIs and SLAs, ensuring contracted services deliver expected outcomes.
• Monitor contract expenditure, service credits and supplier performance, identifying opportunities for cost savings and value for money improvements.
• Maintain risk registers and proactively manage commercial, financial, legal and delivery risks.
• Lead and coordinate contract change control processes, ensuring contract variations are appropriately governed, documented and budgeted.
• Act as the primary point of contact between suppliers and internal stakeholders, facilitating regular business reviews and performance discussions.
• Produce contract governance reports and dashboard updates for senior leadership, ensuring compliance with relevant policies, standards and social value commitments.

Skills

Contract management

Stakeholder engagement

Supplier performance management

Governance & VfM

Risk management

Public sector procurement

Regulatory compliance

Contract governance

Financial controls

Technology contract experience

Education

CMCP accreditation

Job description

Location: Remote with occasional travel to London

Sector: Public Sector / Central Government

Ref: 8342

Rate: Competitive PAYE (flexible holiday pay options)

Contract: 8 Months

Working Pattern: Full Time

Hybrid Working: Primarily Remote

The Role

Our client, a high-profile public sector organisation, is seeking an experienced SEO Contract Manager to join their Enterprise Services Team on an interim basis.

This is a key contract management role responsible for overseeing the full lifecycle of IT service agreements, ensuring suppliers deliver against contractual obligations while driving value for money, compliance, and service excellence. Working closely with Commercial, Finance and operational stakeholders, you will play a critical role in supplier governance, performance management, risk mitigation, and financial oversight across a portfolio of technology contracts.

This opportunity would suit an experienced contract management professional with strong stakeholder engagement skills and a proven ability to manage supplier performance within a regulated environment.

Key Responsibilities

• Manage the end-to-end lifecycle of IT and service contracts, ensuring contractual obligations are delivered effectively.


• Support requirement gathering, procurement activity, supplier engagement and contract management processes.


• Develop, monitor and report on supplier KPIs and SLAs, ensuring contracted services deliver expected outcomes.


• Monitor contract expenditure, service credits and supplier performance, identifying opportunities for cost savings and value for money improvements.


• Maintain risk registers and proactively manage commercial, financial, legal and delivery risks.


• Lead and coordinate contract change control processes, ensuring contract variations are appropriately governed, documented and budgeted.


• Act as the primary point of contact between suppliers and internal stakeholders, facilitating regular business reviews and performance discussions.


• Produce contract governance reports and dashboard updates for senior leadership, ensuring compliance with relevant policies, standards and social value commitments.

You Will Need (Essential Requirements)

• Strong experience managing suppliers and contracts within a complex organisational environment.


• Excellent written and verbal communication skills with the ability to engage and influence stakeholders at all levels.


• Experience monitoring supplier performance against KPIs, SLAs and contractual commitments.


• Proven ability to manage commercial risks, resolve supplier issues and hold vendors accountable for service delivery.


• Strong organisational skills with the ability to work independently and collaboratively across multiple teams.


• Experience managing external suppliers within a highly regulated, audited or public sector environment.


• Knowledge of Government commercial frameworks and procurement practices.


• Understanding of value for money (VfM) principles, contract governance and financial controls.


• Experience supporting technology, digital or IT service contracts.


• Contract Management Capability Programme (CMCP) accreditation (Foundation level or above).