Remote Contractor Experience Manager

Morgan McKinley; Guildford; Remote; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Remote working

25 days holiday

Pension

Life insurance

Health insurance

Critical illness cover

Job summary

Morgan McKinley is looking for a proactive Contractor Relationship Manager for a growing IT consultancy. This remote role involves overseeing about 30 IT contractors on project-based assignments within Financial Services clients, including major banks, with monthly travel to London.

You will own the contractor experience from onboarding to offboarding, keep contractors engaged and supported, and collaborate with client delivery teams to forecast resource needs and manage allocations.

Responsibilities

• Build strong, lasting relationships with contractors, acting as their main point of contact throughout their assignments
• Conduct regular 1:1 meetings with contractors, Delivery Managers and client project managers to monitor engagement, performance and project progress
• Manage the contractor lifecycle, including onboarding, assignment extensions and offboarding
• Work closely with internal delivery teams to anticipate future resource requirements and manage contractor allocations
• Maintain regular communication with clients, ensuring expectations are managed and any issues are addressed promptly
• Identify potential risks and challenges, managing escalations and maintaining appropriate records
• Provide feedback, guidance and support to contractors, encouraging high standards of performance and professional behaviour
• Manage contractual and commercial matters, including assignment terms, extensions and renewals
• Maintain relationships with former contractors, helping to build a strong network of talent for future opportunities

Job description

Morgan McKinley is looking for a proactive Contractor Relationship Manager for a growing IT consultancy. This remote role involves overseeing about 30 IT contractors on project-based assignments within Financial Services clients, including major banks, with monthly travel to London.

You will own the contractor experience from onboarding to offboarding, keep contractors engaged and supported, and collaborate with client delivery teams to forecast resource needs and manage allocations.