Contract Manager

Trevett Project Services; City Of London; Hybrid; GBP 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

25 Days Holiday + Bank Holidays

Pension with employer contributions

Private Medical Insurance

Life Assurance

Wellbeing and Volunteer Days

Cycle to Work Scheme

Employee Assistance Programme

Zusammenfassung

Trevett Project Services in Central London seeks a Contract Manager to lead a mobile electrical and mechanical team across multiple client sites. The role focuses on delivering high-quality facilities management services, strong client relationships and operational excellence.

You'll own service delivery, KPI performance, and financials while promoting health and safety and continuous improvement within a large, privately owned FM business.

Qualifikationen

• An experienced facilities management professional who enjoys building client relationships, leading teams and delivering high-quality services across a varied portfolio.
• Commercially aware, customer-focused and passionate about developing people whilst maintaining high operational standards.

Aufgaben

• Lead a mobile team of electrical and mechanical engineers across multiple client sites.
• Build strong, collaborative relationships with clients and act as the primary point of contact for service delivery matters.
• Manage contract performance against KPIs and SLAs, ensuring high standards of service delivery.
• Take ownership of contract financial performance, including revenue, profitability, WIP management and debt control.
• Conduct regular service review meetings with clients to ensure expectations are met and identify improvement opportunities.
• Manage specialist subcontractors and service partners, ensuring quality, compliance and value for money.
• Identify and develop opportunities for additional works, projects and contract growth.
• Drive a strong health and safety culture across all activities and ensure compliance with procedures and regulations.
• Support recruitment, onboarding, development and performance management of engineering teams.
• Collaborate with operational support functions to deliver a seamless customer experience.

Kenntnisse

Team leadership

Client relationship management

Facilities management

Contract performance management

Health and safety

Jobbeschreibung

Technical Central London based / Hybrid Mobile Contract Manager required.

Working for one of the largest, leading independent, most long standing engineering and services businesses within the UK.

A new Contract Management role has arisen to join a very large, privately owned FM firm overseeing a portfolio of prestigious corporate office clients across Central London.

Leading a team of mobile electrical and mechanical technicians, you'll take full ownership of service delivery across multiple client contracts, ensuring exceptional customer experience, operational excellence and commercial performance.

This is a highly visible role where you'll act as the key point of contact for clients, building trusted relationships whilst driving continuous improvement and identifying opportunities to grow the services.

Reporting into the Head of Operations, you'll work closely with engineers, support teams and key stakeholders to ensure contracts are delivered safely, efficiently and in line with agreed service levels.

Some of the key deliverables in this role will include:

• Leading and motivating a mobile team of electrical and mechanical engineers across multiple client sites.
• Building strong, collaborative relationships with clients and acting as the primary point of contact for all service delivery matters.
• Managing contract performance against agreed KPIs and SLAs, ensuring consistently high standards of service delivery.
• Taking ownership of contract financial performance, including revenue, profitability, WIP management and debt control.
• Conducting regular service review meetings with clients to ensure expectations are met and opportunities for improvement are identified.
• Managing specialist subcontractors and service partners, ensuring quality, compliance and value for money.
• Identifying and developing opportunities for additional works, projects and contract growth.
• Driving a strong health and safety culture across all activities and ensuring compliance with company procedures and statutory requirements.
• Supporting recruitment, onboarding, development and performance management of engineering teams.
• Working collaboratively with operational support functions to deliver a seamless customer experience.

The ideal candidate will be:

An experienced facilities management professional who enjoys building client relationships, leading teams and delivering high-quality services across a varied portfolio.

Commercially aware, customer-focused and passionate about developing people whilst maintaining high operational standards.

Benefits . Some of what you can expect include:

• 25 Days Holiday + Bank Holidays with the option to Buy/Sell additional days
• Pension with a leading provider and up to 8% employer contribution
• Private Medical Insurance
• Life Assurance
• Personal Wellbeing and Volunteer Days
• Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle)
• Free 24/7 Employee Assistance Programme, including counselling and legal advice
• Flexible benefits including Dental Insurance, Gym Membership, Travel Insurance and Cycle to Work Scheme
• Ongoing training, development and career progression opportunities