Contract Support Specialist - Client & Operations Liaison

CBRE Local UK; East Midlands; Presencial; GBP 25.000 - 35.000; Jornada completa

Descripción de la vacante

CBRE Global Workplace Solutions is seeking a Contract Support to join our team. The role focuses on delivering exceptional customer service and business support to drive growth within the business unit.

You will understand client needs, coordinate with site teams, manage quotations and purchase orders, and ensure all work aligns with the contract scope while meeting SLA targets. Strong communication and organizational skills are essential.

Formación

• GCSE English and Maths qualifications.
• A-Level or HNC is beneficial.
• Experience in a similar customer-facing role.

Responsabilidades

• Provide client support; answer calls and emails promptly.
• Assess fault priority from client information.
• Coordinate quotations and purchase orders with site teams.
• Manage supply chain and ensure SLA attendance.
• Raise and assign work orders to resources.
• Maintain QHSE docs and site systems.
• Oversee PPM records, reactives and reporting.
• Communicate with internal teams and external customers.
• Ensure work stays within contract scope.
• Support contract manager and finance as required.

Conocimientos

Customer service

Communication

Organizational skills

Multi-tasking

Teamwork

Initiative

Attention to detail

Educación

GCSE English & Maths

A-Level / HNC beneficial

Herramientas

Outlook

Word

Excel

Access

PowerPoint

Dynamics

Concept

Maximo

Descripción del empleo

CBRE Global Workplace Solutions is seeking a Contract Support to join our team. The role focuses on delivering exceptional customer service and business support to drive growth within the business unit.

You will understand client needs, coordinate with site teams, manage quotations and purchase orders, and ensure all work aligns with the contract scope while meeting SLA targets. Strong communication and organizational skills are essential.