Contract Support & Operations Specialist

CBRE Group, Inc.; Nottingham; On-site; GBP 23,000 - 32,000; Full time

Job summary

CBRE Group, Inc. is seeking a Contract Support in the United Kingdom to provide excellent customer service and business support. The role involves handling calls and emails, processing quotations and purchase orders, and coordinating with site teams to meet SLA targets.

You will manage communications across internal teams and clients, ensuring compliance with contract scope and reporting requirements. A strong background in office software and a customer-facing environment is preferred.

Qualifications

• GCSE English and Maths required.
• Proficient in Outlook, Word, Excel, Access and PowerPoint.
• Experience in a customer-facing role and administration.
• Strong communication and organisational skills.

Responsibilities

• Provide customer service via calls and emails in a timely manner.
• Process quotations and purchase orders accurately.
• Coordinate with site teams and head office to meet SLAs.
• Maintain QHSE documentation and system records.
• Raise and assign work orders and monitor progress.

Skills

Customer service

Communication

Organizational skills

Teamwork

Attention to detail

Multitasking

Education

GCSE English & Maths

A-Level/HNC

Tools

Outlook

Word

Excel

Access

PowerPoint

Dynamics

Maximo

Concept

Job description

CBRE Group, Inc. is seeking a Contract Support in the United Kingdom to provide excellent customer service and business support. The role involves handling calls and emails, processing quotations and purchase orders, and coordinating with site teams to meet SLA targets.

You will manage communications across internal teams and clients, ensuring compliance with contract scope and reporting requirements. A strong background in office software and a customer-facing environment is preferred.