Contract Support Administrator: Operations & Facilities

PRS; England; On-site; GBP 30,000 - 34,000; Full time

Job summary

PRS is seeking a Contract Support Administrator to help ensure smooth day-to-day facilities operations. The role blends administration with contractor coordination and operational support, requiring high organisation and clear communication with engineers, contractors and clients.

You will schedule jobs, maintain records, and support contract paperwork, reporting and service delivery. A proactive, detail‑oriented approach is essential to keep operations running smoothly.

Qualifications

• Proven administrative experience within a helpdesk, contract support or facilities management environment.
• Experience coordinating or overseeing contractors, engineers or subcontractors.
• Strong IT skills, including Microsoft Office and CAFM or job management systems.
• Excellent organisational skills and a methodical approach to managing workloads.
• Strong written and verbal communication skills, with a professional telephone and email manner.

Responsibilities

• Provide day-to-day administrative and operational support to contract and facilities management teams.
• Coordinate and schedule engineers, contractors and subcontractors to ensure works are completed efficiently and on time.
• Manage and update job records, work orders and service requests using CAFM or job management systems.
• Monitor outstanding jobs, follow up on progress and ensure actions are completed within agreed timescales.
• Maintain accurate records, compliance documentation and relevant contract paperwork.
• Act as a point of contact for clients, engineers, subcontractors and internal teams, handling queries professionally.
• Support reporting, document control and general contract administration.
• Assist with monitoring service delivery, deadlines and contractual requirements.
• Identify potential issues, elevate where necessary and proactively support solutions to keep operations running smoothly.

Skills

Administrative experience

Contract coordination

Microsoft Office

CAFM systems

Organisational skills

Communication skills

Tools

CAFM systems

Job management systems

Job description

PRS is seeking a Contract Support Administrator to help ensure smooth day-to-day facilities operations. The role blends administration with contractor coordination and operational support, requiring high organisation and clear communication with engineers, contractors and clients.

You will schedule jobs, maintain records, and support contract paperwork, reporting and service delivery. A proactive, detail‑oriented approach is essential to keep operations running smoothly.