Contract Scheduler

Ventro; Oldbury; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Additional leave

Company pension

Cycle-to-work scheme

Health and wellbeing programme

On-site parking

Referral programme

Company events

Job summary

Ventro Group is seeking an organised Contract Scheduler to join the Active Fire team in Birmingham. This office-based role is based in Oldbury, with relocation planned to Oldbury in early 2027.

You will schedule and dispatch engineers, raise permits and purchase orders, and manage customer invoicing using CRM or CAFM systems.

The ideal candidate will have strong scheduling and IT skills, with experience in administration or customer service in a busy environment.

Qualifications

• Strong scheduling, organisation and time management skills.
• Experience in administration, coordination, planning or customer service in a busy environment.

Responsibilities

• Schedule and dispatch engineers and book works.
• Apply for permits, including permit-to-work (PTW).
• Raise purchase orders so equipment is ready for jobs.
• Raise customer invoices accurately and on time.
• Liaise with customers, engineers, purchasing and accounts by phone, email and portal, using CRM or CAFM systems.

Skills

Scheduling

Organization

Time management

IT skills

Tools

CRM

CAFM

Job description

Contract Scheduler – HJS (Part of Ventro Group)

Salary: £28,000–£30,000 per year | Full-time, permanent | Office-based, Oldbury, Birmingham

We are currently based in Kings Norton and will relocate to Oldbury in early 2027.

Ventro Group is a leading fire safety and building compliance business, backed by private equity investment from KLAR Partners. Through our brands (Ventro, Firntec, HJS and RD Jukes) we deliver fire protection, fire alarm, fire door, façade and electrical services across the UK. We are growing fast and investing in our people.

The Role

We are looking for an organised, reliable Contract Scheduler to join our Active Fire team in Birmingham. You may have worked as a Scheduler, Service Coordinator, Works Coordinator, Contracts Administrator or Operations Administrator.

As Contract Scheduler, you will:

• Schedule and dispatch engineers and book works
• Apply for permits, including permit-to-work (PTW)
• Raise purchase orders so equipment is ready for jobs
• Raise customer invoices accurately and on time
• Liaise with customers, engineers, purchasing and accounts by phone, email and portal, using CRM or CAFM systems

What We're Looking For

• Strong scheduling, organisation and time management skills
• Experience in administration, coordination, planning or customer service in a busy environment
• Confident phone and email communication
• Good attention to detail and IT skills
• Experience scheduling engineers, using permit portals, raising purchase orders or invoicing is welcome but not essential
• Knowledge of fire safety, facilities management, building services or construction is a plus
• Reliable, calm under pressure and team-focused

You don't need the title "Contract Scheduler". Many of our best people came from property management, social housing, utilities, facilities management, construction or contact centres.

Our Values

Right from the Start | Extreme Ownership | Day 1 Mindset

What We Offer

• Salary of £28,000–£30,000 per year
• Career progression in a PE-backed, high-growth business
• Training and development
• Additional leave, company pension, cycle-to-work scheme, health and wellbeing programme, on-site parking, referral programme and company events

Ventro Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements to support your application.

Note: Ventro Group prefer to hire directly and will be in touch with our PSL Agencies if this role is eligible. We do not accept speculative CVs and no fee will be applicable if sent. By applying, you are agreeing to Ventro Group's Privacy Policy (including data storage).