Contract Manager

Veolia Group; Newport; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Free physiotherapy

Retail discounts

Health & wellness resources

Training & development

Job summary

Veolia Group in Newport is seeking a time-served facilities manager to deliver effective FM services for our Aerospace and Defence client, covering soft and hard services, with a focus on contractual and statutory requirements.

You will lead a site-based team, manage permits to work, schedule maintenance to meet SLAs, and report findings to the client, while driving improvements and best practices within a collaborative, inclusive workplace.

Qualifications

• Proven work history in building services sector.
• HND or NVQ in electrical, mechanical or HVAC.
• Experience in a management role leading a team and HR.
• Budget control with proven P&L management and cost control.
• IOSH or NEBOSH qualification is desirable.
• Eligible for Security Clearance.

Responsibilities

• Deliver and manage FM services for aerospace and defence client.
• Lead site-based team of management, engineers, cleaners and operatives.
• Maintain permit to work system and SSoW.
• Schedule maintenance and ensure compliance with legislation and SLA.
• Report to client and present recommendations.
• Identify improvements and best practices.

Skills

Team leadership

Budget management

People management

P&L management

Client liaison

Education

HND/NVQ in hard services

Job description

Ready to find the right role for you?

Grade: Competitive plus 10% bonus and Car/Car Allowance Hours: 40 hours per week Location: Newport When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. Whether you’re looking to overhaul the industry, or just do a good day’s work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you:

• 25 days of annual leave plus bank holidays
• Access to our people’s pension scheme
• Free physiotherapy service
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• Ongoing training and development opportunities, allowing you to reach your full potential

What you'll be doing:

• Deliver effective FM services on behalf of our Aerospace and Defence client - Including soft services (cleaning, waste and mailroom) and hard services (M&E, building fabric and minor works) to fully meet both contractual and statutory requirements.
• Manage commercial and technical contract performance, including day-to-day client liaison and KPI delivery.
• Lead and develop a site-based team of management, engineers, cleaners and operatives.
• Responsibility for implementation and management of a permit to work system and compilation of producing a SSoW.
• Ensure operational, planned, and reactive maintenance activities are effectively scheduled and undertaken on time and in accordance with Statutory Legislation, appropriate maintenance specification and agreed SLA response times.
• Communicate effectively with clients, vendors, and team members.
• Compilation and presentation of reports and recommendations.
• Actively share with the client opportunities for improvements and new best practices.

What we're looking for:

• A time served professional with a demonstrable work history within the building services sector.
• HND or NVQ equivalent in an associated hard services trade (electrical / mechanical / HVAC).
• Previous experience in a management role as the team lead with good HR experience across all aspects of people management.
• Experience with budget control and expenditure with a proven track record of P&L management, effective cost management and margin achievement.
• Able to compile local policies and procedures whilst demonstrating alignment with group and statutory best practice.
• Has a culture of cooperation, collaboration, and teamwork across the operation and ensures a smooth and positive interface with relevant stakeholders.
• IOSH or NEBOSH qualification - desirable
• Must be eligible and able to attain Security Clearance for the position

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Ready to see the world as we do?

Who is Veolia?

Where other people see waste, our community here at Veolia see opportunity. We’re determined to push for ecological transformation through waste, water and energy, and are committed to getting the tough jobs done. And most importantly, we see the potential of every member of our team, and are giving them the chance to realise it with us. Whether it’s their potential, their commitment or their impact, we see it all. And with our values being community spirit, responsibility, innovation, customer focus and respect they keep us focused on those who matter – all 14,000+ of our employees, our customers and our communities too.