ISS Regional Manager

Veolia Group; Stewartby; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Company pension

Discounts on groceries and retailers

Health & mental health resources

24/7 virtual GP access

Volunteer day

Training & development

Job summary

Veolia UK is seeking a regional leader to build strategic customer partnerships, lead compliant bids, and manage key client relationships across Stewartby, Southampton and Cardiff.

You will set the regional strategy, drive performance, develop talent, and champion safety, wellbeing and innovation while expanding Net Zero offerings and delivering carbon reduction targets. This role also involves budgeting, P&L oversight and stakeholder engagement.

Qualifications

• In depth knowledge of Industrial Site Services.
• Experience of leading & managing a large workforce.
• Ability to coordinate multiple projects and demands as well as hitting deadlines.
• Proven track record in customer management and engagement.

Responsibilities

• Build strategic customer partnerships to deliver lean, industry-leading technical solutions, lead compliant operational bids, and maintain key client relationships, positioning Veolia as their trusted expert partner.
• Identify innovation opportunities and maximise customer integration by understanding their business drivers and sector developments.
• Control costs and resources to add customer value and ensure fleet compliance.
• Define and execute regional strategy aligned with business goals, set team objectives, drive engagement, and develop talent through succession planning and career development.
• Champion a people-first culture focused on safety, wellbeing, and innovation while attracting, retaining, and developing top talent from within.
• Lead on the ISS Steering Committee, manage Trade Union negotiations, and build strategic stakeholder relationships to drive organic growth.
• Develop customer understanding of Net Zero offering to support them achieving their goals.
• Deliver an ambitious carbon reduction strategy.
• Key responsibilities include ensuring safe systems of work, managing stakeholder relationships, innovating safer and more efficient working methods, and overseeing all financial elements including monthly account reviews, annual budgets, and regional P&L management.

Skills

Leadership

Stakeholder management

Strategic planning

Project coordination

Job description

Ready to find the right role for you? Salary: Competitive Salary plus Bonus, Pension, Private Medical and Car/Car Allowance Location: South - Stewartby / Southampton / Cardiff

What we can offer you;

• Access to our company pension scheme
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential

What will you be doing?

• Build strategic customer partnerships to deliver lean, industry-leading technical solutions, lead compliant operational bids, and maintain key client relationships, positioning Veolia as their trusted expert partner.
• Identify innovation opportunities and maximise customer integration by understanding their business drivers and sector developments.
• Control costs and resources to add customer value and ensure fleet compliance.
• Define and execute regional strategy aligned with business goals, set team objectives, drive engagement, and develop talent through succession planning and career development.
• Champion a people-first culture focused on safety, wellbeing, and innovation while attracting, retaining, and developing top talent from within.
• Lead on the ISS Steering Committee, manage Trade Union negotiations, and build strategic stakeholder relationships to drive organic growth.
• Develop customer understanding of Net Zero offering to support them achieving their goals.
• Deliver an ambitious carbon reduction strategy.

Key responsibilities include ensuring safe systems of work, managing stakeholder relationships, innovating safer and more efficient working methods, and overseeing all financial elements including monthly account reviews, annual budgets, and regional P&L management.

What are we looking for?

• In depth knowledge of Industrial Site Services.
• Experience of leading & managing a large workforce.
• Ability to coordinate multiple projects and demands as well as hitting deadlines.
• Proven track record in customer management and engagement.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate.

As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Ready to see the world as we do? Who is Veolia? Where other people see waste, our community here at Veolia see opportunity. We’re determined to push for ecological transformation through waste, water and energy, and are committed to getting the tough jobs done. And most importantly, we see the potential of every member of our team, and are giving them the chance to realise it with us. Whether it’s their potential, their commitment or their impact, we see it all. And with our values being community spirit, responsibility, innovation, customer focus and respect they keep us focused on those who matter – all 14,000+ of our employees, our customers and our communities too.