Contract Manager

Veolia Environmental Services (Uk) Plc; Newport; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

25 days leave

Pension scheme

Free physiotherapy

Discounts on goods

Health resources & wellbeing

Training & development

Job summary

Veolia Environmental Services (Uk) Plc is seeking a time-served facilities management professional to deliver both soft and hard services for our aerospace and defence client on a site in Newport. You will lead a team of engineers, cleaners and operatives, manage KPI delivery and maintain statutory compliance.

The role requires strong budget control, HR experience across people management, and the ability to develop local policies while aligning with group best practices.

Qualifications

• Time-served with demonstrable work history in building services.
• Proven ability to lead a site-based team including engineers, cleaners and operatives.
• Experience with budget control, P&L management and cost/margin achievement.

Responsibilities

• Deliver FM services (soft and hard) for aerospace/defence client to meet contractual and statutory requirements.
• Manage contract performance, client liaison and KPI delivery.
• Lead and develop a site-based team of management, engineers, cleaners and operatives.
• Implement and manage permit to work system and compile SSoW.
• Schedule and supervise maintenance activities per statutory legislation and SLAs.
• Communicate with clients, vendors and team members; present reports and recommendations.
• Identify and share improvements and best practices with the client.

Skills

People management

Budget management

Team leadership

HR experience

Policy development

Safety awareness

Education

HND or NVQ in hard services (electrical/ mechanical/ HVAC)

Job description

Responsibilities

• Deliver effective FM services on behalf of our Aerospace and Defence client - Including soft services (cleaning, waste and mailroom) and hard services (M&E, building fabric and minor works) to fully meet both contractual and statutory requirements.
• Manage commercial and technical contract performance, including day-to-day client liaison and KPI delivery.
• Lead and develop a site-based team of management, engineers, cleaners and operatives
• Responsibility for implementation and management of a permit to work system and compilation of producing a SSoW.
• Ensure operational, planned, and reactive maintenance activities are effectively scheduled and undertaken on time and in accordance with Statutory Legislation, appropriate maintenance specification and agreed SLA response times.
• Communicate effectively with clients, vendors, and team members.
• Compilation and presentation of reports and recommendations.
• Actively share with the client opportunities for improvements and new best practices.

A time served professional with a demonstrable work history within the building services sector

Qualifications & Experience

• HND or NVQ equivalent in an associated hard services trade (electrical / mechanical / HVAC)
• Previous experience in a management role as the team lead with good HR experience across all aspects of people management
• Experience with budget control and expenditure with a proven track record of P&L management, effective cost management and margin achievement
• Able to compile local policies and procedures whilst demonstrating alignment with group and statutory best practice.
• Has a culture of cooperation, collaboration, and teamwork across the operation and ensures a smooth and positive interface with relevant stakeholders.
• IOSH or NEBOSH qualification - desirable
• Must be eligible and able to attain Security Clearance for the position

Company Culture & Diversity

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long‑term condition who opt‑in to the Disability Confident scheme, and meet the minimum criteria for our roles. We’re also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. Whether you’re looking to overhaul the industry, or just do a good day’s work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you

• 25 days of annual leave plus bank holidays
• Access to our people’s pension scheme
• Free physiotherapy service
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• Ongoing training and development opportunities, allowing you to reach your full potential