Contract Manager

CBRE Group, Inc.; Birmingham; On-site; GBP 60,000 - 90,000; Full time

Job summary

CBRE Group, Inc. is seeking a Contract Manager to cover a national portfolio from the Midlands area.

The role involves contract and operations management, leading engineering and operational teams, and maintaining client and stakeholder relations while focusing on revenue, profit, and cost control. Ideal candidates will have Hard Services FM experience, strong leadership abilities, excellent communication, and a solid understanding of health & safety standards.

Qualifications

• Experience in Hard Services FM including self-delivery and subcontractor management.
• Strong leadership and motivational skills with the ability to direct and manage a team.
• Excellent communication skills (written & verbal) with a solid understanding of Health & Safety (NEBOSH/IOSH preferred).

Responsibilities

• Oversee all aspects of contract performance, ensuring adherence to SLAs, compliance, and efficient operations.
• Manage and direct Engineering and Operational teams, including performance, training, and adherence to CBRE procedures.
• Build and maintain strong relationships with clients, stakeholders, and CBRE management, including reporting and issue resolution.
• Manage financial plans, focusing on revenue, profit, and cost reduction, while maintaining quality standards and business policy adherence.
• Proactively identify improvements, implement control systems to meet statutory and contractual commitments, and ensure a safe working environment.
• Deliver effective communication through various channels and demonstrate a commitment to ongoing training for site, systems, and staff development.

Skills

Hard Services FM

Team Leadership

Communication skills

H&S knowledge

Contract & Operations mgmt

Tools

Microsoft Office Suite

Job description

Join the CBRE Global Workplace Solutions team as a Contract Manager!

Are you a skilled facilities management professional looking for a new opportunity?

CBRE Global Workplace Solutions is a leading global facilities management company, and we're looking for a Contract Manager to join our team to cover a national portfolio from the Midlands area.

What You'll Do:

• Contract & Operations Management: Oversee all aspects of contract performance, ensuring adherence to SLAs, compliance, and efficient operations.
• Team Leadership & Development: Manage and direct the Engineering and Operational teams, including performance, training, and adherence to CBRE procedures.
• Client & Stakeholder Relations: Build and maintain strong relationships with clients, stakeholders, and CBRE management, including reporting and issue resolution.
• Financial & Quality Control: Manage financial plans, focusing on revenue, profit, and cost reduction, while maintaining quality standards and business policy adherence.
• Continuous Improvement & Compliance: Proactively identify improvements, implement control systems to meet statutory and contractual commitments, and ensure a safe working environment.
• Communication & Training: Deliver effective communication through various channels and demonstrate a commitment to ongoing training for site, systems, and staff development.

What We're Looking For:

• Facilities Management Experience: Proven experience in Hard Services FM, including self-delivery and subcontractor management.
• Leadership & Team Management: Strong leadership and motivational skills, with the ability to direct and manage a team.
• Communication & H&S: Excellent communication skills (written & verbal), and a solid understanding of Health & Safety (NEBOSH/IOSH preferred).
• Technical Proficiency: Proficient in Microsoft Office Suite and strong organisational skills.
• Performance Under Pressure: Ability to prioritise, work under pressure, and deliver services within deadlines.

Why CBRE GWS?

Join a leading global company and expand your horizons.

Enjoy ample opportunities for skill development and professional advancement.

Contribute to a safe, inclusive, and positive work environment.

Don't miss this exciting opportunity! Join one of the UK's leading FM providers and build your career.

About CBRE Group, Inc. CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm and a premier provider of critical infrastructure services. The company has more than 155,000 employees serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage servicing, valuations); Building Operations & Experience (facilities management, property management, flex space & experience, critical infrastructure); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.