Contract Manager

CIH International Housing Group; Barking; On-site; GBP 50,000 - 70,000; Full time

Job summary

CBRE Global Workplace Solutions is seeking a Contract Manager in Ilford to oversee contract performance and lead engineering and operational teams. You will ensure SLAs, compliance, and safe, efficient site operations.

The role emphasizes client and stakeholder relations, financial planning to optimise revenue and costs, and a commitment to continuous improvement and training across CBRE procedures.

Qualifications

• Proven experience in Hard Services FM with self-delivery and subcontractor management.
• Recognised national qualification in an engineering field (electrical/mechanical/gas).
• Strong leadership and ability to direct and manage a team.
• Excellent communication and Health & Safety knowledge.

Responsibilities

• Oversee contract performance, ensuring SLAs, compliance, and efficient operations.
• Lead and develop Engineering and Operational teams; manage performance and training.
• Maintain client relationships, reporting, and issue resolution.
• Manage financial plans focused on revenue, profit, and cost reduction, with quality standards.
• Identify improvements and implement controls to meet statutory and contractual commitments; ensure safety.

Skills

Hard Services FM

Engineering qualification

Leadership

Communication

Microsoft Office

Organisational skills

Health & Safety

Education

National Engineering qualification

Tools

Microsoft Office Suite

Job description

Join the CBRE Global Workplace Solutions team as a Contract Manager!

Are you a skilled facilities management professional looking for a new opportunity?

CBRE Global Workplace Solutions is a leading global facilities management company, and we're looking for a Contract Manager to join our team in Ilford.

What You'll Do:

• Contract & Operations Management: Oversee all aspects of contract performance, ensuring adherence to SLAs, compliance, and efficient operations.
• Team Leadership & Development: Manage and direct the Engineering and Operational teams, including performance, training, and adherence to CBRE procedures.
• Client & Stakeholder Relations: Build and maintain strong relationships with clients, stakeholders, and CBRE management, including reporting and issue resolution.
• Financial & Quality Control: Manage financial plans, focusing on revenue, profit, and cost reduction, while maintaining quality standards and business policy adherence.
• Continuous Improvement & Compliance: Proactively identify improvements, implement control systems to meet statutory and contractual commitments, and ensure a safe working environment.
• Communication & Training: Deliver effective communication through various channels and demonstrate a commitment to ongoing training for site, systems, and staff development.

What We're Looking For:

• Facilities Management Experience: Proven experience in Hard Services FM, including self-delivery and subcontractor management.
• Engineering Background: Recognised national qualification in an engineering field (electrical/mechanical/gas).
• Leadership & Team Management: Strong leadership and motivational skills, with the ability to direct and manage a team.
• Communication & H&S: Excellent communication skills (written & verbal), and a solid understanding of Health & Safety (NEBOSH/IOSH preferred).
• Technical Proficiency: Proficient in Microsoft Office Suite and strong organisational skills.
• Performance Under Pressure: Ability to prioritise, work under pressure, and deliver services within deadlines.

Why CBRE GWS?

• Join a leading global company and expand your horizons.
• Enjoy ample opportunities for skill development and professional advancement.
• Contribute to a safe, inclusive, and positive work environment.