Contract Manager

CBRE Group, Inc.; Barking; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

CBRE Global Workplace Solutions in Ilford is seeking a Contract Manager to oversee contract performance, SLAs and compliance, and to manage daily operations.

You will lead the Engineering and Operational teams, build strong client relationships, and drive revenue and cost control while promoting safety and continuous improvement.

This role requires a solid engineering background, strong leadership, excellent communication, and proficiency with MS Office.

Qualifications

• Hard Services FM experience with self-delivery and subcontractor management.
• Recognised national qualification in an engineering field (electrical/mechanical/gas).
• Strong leadership and motivational skills to direct a team.
• Excellent written and verbal communication with a solid understanding of Health & Safety.

Responsibilities

• Oversee contract performance, ensuring adherence to SLAs and compliance.
• Lead Engineering and Operational teams, including performance and training.
• Manage client and stakeholder relations, reporting and issue resolution.
• Manage financial plans focusing on revenue, profit, and cost control.
• Identify improvements and ensure compliance with statutory and contractual commitments.
• Deliver effective communication and ongoing training for site, systems and staff.

Skills

FM Experience

Engineering Leadership

Communication Skills

H&S Awareness

Problem Solving

Education

Engineering qualification

Tools

Microsoft Office

Job description

CBRE Global Workplace Solutions is a leading global facilities management company, and we're looking for aContract Managerto join our team in Ilford.

What You’ll Do:

Contract & Operations Management: Oversee all aspects of contract performance, ensuring adherence to SLAs, compliance, and efficient operations.

Team Leadership & Development: Manage and direct the Engineering and Operational teams, including performance, training, and adherence to CBRE procedures.

Client & Stakeholder Relations: Build and maintain strong relationships with clients, stakeholders, and CBRE management, including reporting and issue resolution.

Financial & Quality Control: Manage financial plans, focusing on revenue, profit, and cost reduction, while maintaining quality standards and business policy adherence.

Continuous Improvement & Compliance: Proactively identify improvements, implement control systems to meet statutory and contractual commitments, and ensure a safe working environment.

Communication & Training: Deliver effective communication through various channels and demonstrate a commitment to ongoing training for site, systems, and staff development.

What We’re Looking For:

Facilities Management Experience: Proven experience in Hard Services FM, including self-delivery and subcontractor management.

Engineering Background: Recognised national qualification in an engineering field (electrical/mechanical/gas).

Leadership & Team Management: Strong leadership and motivational skills, with the ability to direct and manage a team.

Communication & H&S: Excellent communication skills (written & verbal), and a solid understanding of Health & Safety (NEBOSH/IOSH preferred).

Technical Proficiency: Proficient in Microsoft Office Suite and strong organisational skills.

Performance Under Pressure: Ability to prioritise, work under pressure, and deliver services within deadlines.

Why CBRE GWS?

Join a leading global company and expand your horizons.

Enjoy ample opportunities for skill development and professional advancement.

Contribute to a safe, inclusive, and positive work environment.