Contract Administrator

CC-Cousins; New Forest; On-site; GBP 25,000 - 27,000; Full time

Job summary

A leading company in facilities maintenance is seeking a Contracts Administrator to coordinate job requests and manage client communications. The role involves ensuring compliance with RAMS and scheduling jobs, ideal for someone with strong communication skills and a knowledge of the industry.

Benefits

Pension scheme offered

Holiday entitlement: statutory plus bank holidays

Responsibilities

• Raising job requests and managing quoted works.
• Ensuring RAMS are completed prior to site start.
• Keeping clients and engineers informed with timely updates.
• Managing permits and compliance documentation.

Skills

Strong communication skills

Problem-solving ability

Excellent typing skills

Attention to detail

Ability to work independently

Flexibility to adapt

Knowledge of the construction/facilities management industry

Previous experience in a trade environment

Job description

About CC Cousins

Rooted in traditional values and committed to delivering a comprehensive, personal service, CC Cousins is your premier choice for complete facilities maintenance solutions. We proudly serve the commercial and retail sectors across Kent, London, and the Home Counties, offering a wide range of services including drainage, plumbing, civil engineering, electrical work, landscaping, and more.

Join Our Team: Contracts Administrator

Responsibilities

We are currently seeking a highly organised and proactive Contracts Administrator for our Fabric Department. In this role, you will act as a central point of coordination, responsible for:

1. Raising job requests and managing quoted works
2. Ensuring RAMS (Risk Assessments and Method Statements) are completed prior to site start
3. Keeping clients and engineers informed with timely updates
4. Managing permits and compliance documentation

This is a great opportunity for someone who thrives in a fast-paced environment and is passionate about delivering excellent service and support.

Primary Duties of the Reactive Contracts Administrator

1. Work closely with the Fabric Contracts team/helpdesk and engineers
2. Plan and schedule quoted jobs for specific trades daily
3. Advise clients regarding attendance dates and realistic timeframes based on trade availability
4. Complete all RAMS for quoted works and reactive jobs as requested by clients
5. Manage materials delivery, checking delivery 24 hours prior to job start
6. Answer calls from engineers to assist with on-site queries
7. Liaise with and respond to client queries, escalating as needed
8. Update CRM systems (Job Logic)
9. Complete all permits of work

Skills Required

1. Strong communication skills
2. Problem-solving ability
3. Excellent typing skills with attention to detail
4. Ability to work independently or as part of a team
5. Flexibility to adapt to changing workflows
6. Knowledge of the construction/facilities management industry
7. Previous experience in a trade environment

Additional Details

Hours of work: Monday to Friday, 8am - 5pm / Monday to Thursday, 8am - 5pm and Friday, 8am - 4pm, alternating weekly.

• Pension scheme offered
• Holiday entitlement: statutory plus bank holidays

Job Details

Job Type: Full-time, Permanent

Salary: £25,500 - £26,500 per year