Contract Administrator

Sureserve; Grays; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a Contract Administrator, where your attention to detail and strong communication skills will help ensure smooth operations. This role is pivotal in coordinating between stakeholders, managing schedules, and maintaining accurate data records. With a commitment to employee wellbeing and career development, this position offers a supportive environment for growth. Be part of a mission that prioritizes safety and integrity while delivering essential services to the community. If you are looking for a role that combines professionalism with a friendly atmosphere, this is the perfect opportunity for you.

Benefits

Employee wellbeing programs

Annual leave based on service level

Enhanced maternity and paternity packages

Dental and healthcare cash plans

Cycle to Work Scheme

Electric Vehicle Leasing Schemes

Career development through Sureserve Academy

Employee Voice Program

Social activities and employee recognition initiatives

Qualifications

• Detail-oriented and self-motivated with strong customer service skills.
• Proficient in Microsoft Office and IT systems for effective record keeping.

Responsibilities

• Plan daily work schedules and communicate assignments to engineers.
• Ensure data accuracy and maintain up-to-date records.

Skills

Microsoft Office

Organizational Skills

Customer Service

Multitasking

Tools

IT Systems

Databases

Job description

Sureserve

Sureserve's mission is to be the trusted partner of choice for the social housing and related public sectors, delivering essential and affordable heating, energy savings, and compliance solutions.

We play a key role in decarbonisation, always prioritising safety, integrity, and respect for customers, employees, residents, and the environment.

Our focus is on providing high-quality solutions that promote energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents.

With nationwide reach, regional and local expertise, and a commitment to excellent client service, we are positioned to be a trusted partner now and in the future.

Sureserve Compliance Central

We are a national company offering market-leading heating and hot water solutions from regional offices across the East of England and the Midlands, ensuring comprehensive coverage and access for our clients.

Job Opportunity: Contract Administrator

We are seeking a diligent, professional Contract Administrator to join our busy team. The ideal candidate will be resilient, detail-oriented, possess excellent communication skills, and be capable of multitasking effectively.

Role Overview

The Contract Administrator acts as a vital link between stakeholders, ensuring accurate data delivery and communication, and that all planned works are distributed timely, meeting company and client standards.

The successful candidate will support team leaders, engineers, suppliers, and tenants, ideally with experience in housing, premises, or facilities management sectors.

Key Responsibilities

1. Planning daily work schedules for engineers, electricians, plumbers, apprentices, and communicating assignments.
2. Ensuring data accuracy and timeliness.
3. Maintaining up-to-date records using appropriate systems.
4. Collaborating with other Contract Administrators and Supervisors.
5. Handling calls from clients and tenants professionally.

Required Attributes

1. Self-motivated with a desire to develop within a successful company.
2. Strong customer service skills.
3. Proficiency with Microsoft Office, IT systems, and databases, with excellent organizational skills.
4. Experience handling high call volumes is beneficial.
5. Friendly and professional attitude to foster good relationships with engineers, tenants, and clients.

All applicants must pass criminal and reference checks prior to employment.

What We Offer

• Employee wellbeing programs and occupational health support.
• Annual leave based on service level.
• Enhanced maternity and paternity packages.
• Dental and healthcare cash plans.
• Cycle to Work and Electric Vehicle Leasing Schemes.
• Gender & Equality Working Group.
• Sureserve Academy for career development.
• Employee Voice Program.
• Social activities and employee recognition initiatives.

Diversity and Inclusion

Sureserve is committed to a diverse and inclusive workplace. We value individual differences, which contribute to our collective success. All qualified applicants will receive equal consideration regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We offer reasonable adjustments during the recruitment process for those who require them. Please contact us if needed.

Additional Checks

Successful applicants will undergo eligibility checks, including right to work in the UK and DBS checks.

Join Us

Be part of our mission to deliver excellence across the UK.