Contract Admin & Compliance Lead (KPI Focus)

BJF Group; Gosport; Sur place; GBP 30 000 - 38 000; Plein temps

Avantages offerts par ce poste

33 days leave

Group pension

Eye tests

Health plan

GP access

EAP

Gym discount

Résumé du poste

We are seeking a Contract Administrator to join BJF Group in the United Kingdom. The role focuses on supporting delivery teams to meet contractual KPI's, updating CAFM records, and handling client communications per SLA.

The position requires IT proficiency with Excel/Word, strong communication, and a proactive approach to health and safety on site. GSPS and other divisional collaboration are part of the day-to-day responsibilities.

Qualifications

• Previous experience in an office environment and communicating over the phone.
• IT literate with experience on Microsoft packages such as Excel and Word.
• Positive approach, resilient, determined and goal oriented.

Responsabilités

• Support the delivery teams to ensure the team achieve contractual KPI's.
• Update work orders with all necessary compliance certificates and documents onto the clients CAFM and folders.
• Ensure all telephone calls are answered and dealt with per SLA for the Contract(s).
• Provide a Client Focus to communicate all queries, updates and expectations around KPI's and contractual agreements.
• Liaise with Supervisors on outstanding work.
• Promote personal and wider Health & Safety on site and amongst the team.

Connaissances

Communication skills

Customer service

Attention to detail

Problem solving

Teamwork

Outils

Excel

Word

Description du poste

We are seeking a Contract Administrator to join BJF Group in the United Kingdom. The role focuses on supporting delivery teams to meet contractual KPI's, updating CAFM records, and handling client communications per SLA.

The position requires IT proficiency with Excel/Word, strong communication, and a proactive approach to health and safety on site. GSPS and other divisional collaboration are part of the day-to-day responsibilities.