Contract Administrator

BJF Group; Gosport; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

33 days leave

Group pension

Eye tests

Health plan

GP access

EAP

Gym discount

Job summary

We are seeking a Contract Administrator to join BJF Group in the United Kingdom. The role focuses on supporting delivery teams to meet contractual KPI's, updating CAFM records, and handling client communications per SLA.

The position requires IT proficiency with Excel/Word, strong communication, and a proactive approach to health and safety on site. GSPS and other divisional collaboration are part of the day-to-day responsibilities.

Qualifications

• Previous experience in an office environment and communicating over the phone.
• IT literate with experience on Microsoft packages such as Excel and Word.
• Positive approach, resilient, determined and goal oriented.

Responsibilities

• Support the delivery teams to ensure the team achieve contractual KPI's.
• Update work orders with all necessary compliance certificates and documents onto the clients CAFM and folders.
• Ensure all telephone calls are answered and dealt with per SLA for the Contract(s).
• Provide a Client Focus to communicate all queries, updates and expectations around KPI's and contractual agreements.
• Liaise with Supervisors on outstanding work.
• Promote personal and wider Health & Safety on site and amongst the team.

Skills

Communication skills

Customer service

Attention to detail

Problem solving

Teamwork

Tools

Excel

Word

Job description

Company Description

Do you want to join a rapidly expanding, forward thinking and agile organisation that provides an opportunity to grow together?

Company Description

Do you want to join a rapidly expanding, forward thinking and agile organisation that provides an opportunity to grow together?

If you have ambitions to play a key part in driving our business forwards, then we want you to join us at an exciting time of development and growth to realize your full potential.

Working with a large portfolio of public and private sector clients, our UK based organisation comprises of several divisions including Mechanical & Electrical, Construction, Projects, Reactive, FM, Small Works and other associated trades.

Here at BJF, we have a fantastic opportunity to join our exciting and expanding construction biased business, where YOU can help support the FM team as a Contract Administrator.

Position

• Support the delivery teams to ensure the team achieve contractual KPI's
• Update work orders with all necessary compliance certificates and associated documents onto the clients CAFM and local folders
• Ensure all telephone calls are answered and dealt with in an efficient and competent manner, according to the SLA (Service Level Agreement) for the Contract(s)
• Provide a Client Focus to communicate all queries, updates and expectations around KPI's and contractual agreements
• Liaise with Supervisors on outstanding work
• Promote personal and wider Health & Safety on site and amongst the team

Requirements

• Previous experience in an office environment and communicating over the phone
• IT literate with experience on Microsoft packages such as Excel and Word
• Positive approach, resilient, determined and goal oriented.
• Ability to communicate efficiently, reflecting high standards of integrity, quality, customer service and health and safety
• Results/ task orientated, attention to detail and accuracy
• Commitment to continuous improvement

Other Information

• Competitive Salary
• Annual Leave Entitlement: 33 days per annum (inclusive of bank holidays)
• Group Pension Scheme: Provided by Royal London to save for your future.
• Free Eyesight test: Specsavers
• Company Funded Health Cash Plan: helping you spread the cost of essential healthcare like, trips to the dentist.
• Remote GP Access: speedy access to a GP by telephone or online plus electronic prescriptions
• 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it.
• Discounted Gym Membership at more than 3,000 gyms across the UK.
• Free Eyesight test: Specsavers
• Better BJF Initiative: wellbeing and mental health champions readily available at work.
• Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire.

At BJF we look for people who seek:

• A career that will challenge and motivate
• A flexible, supportive, and caring environment
• The opportunity to progress, make key decisions and own their future
• A high level of variety in day-to-day work life

TEAMS Values by BJF Group

• Trusted Open, honest and transparent
• Excellent The best in everything we do
• Agile At the forefront of change
• Motivated Driven to continuously improve together
• Safe Supportive of everyone's wellbeing
• Find out more about being part of the BJF family.

We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical beliefs; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.

Awarded Silver Armed Forces Covenant Employer Recognition Scheme (2022)

Awarded 'Management Team of the Year' at the Surrey Kent Sussex (SKS250) 250 Awards (2022)

Finalists of the Southeast Construction Awards in the Best Construction Project and Best Construction Contractor categories. (2021)