Content and Forms Designer

The Methodist Church in Britain; Gravesend; Hybrid; GBP 27,000 - 37,000; Full time

Benefits offered by this job

23 days annual leave + bank holidays

LGPS membership

VivUp discounts

Career development and training

Eye care vouchers

Cycle to Work scheme

Hybrid working with 2 days in the офис

Job summary

Gravesham Borough Council's Digital Team is seeking a development-focused contributor to support accessible web content and the design of intelligent web forms on the Granicus platform.

The role offers hybrid working and training, ideal for early career digital professionals or those moving into IT, with emphasis on HTML, a CMS, and user testing.

Qualifications

• Experience of using a content management system to create, update and maintain website content.
• Experience of developing online forms.
• Working knowledge of HTML.
• Strong written and verbal communication skills.
• Logical approach and good attention to detail.
• Ability to work positively with colleagues and customers.

Responsibilities

• Support the creation and publication of accessible web content for residents.
• Assist with reviewing, updating and maintaining website content so it is clear, concise and accurate.
• Help create clear, accessible content and simple, intuitive customer journeys.
• Work with internal departments and the Lead Content Designer to improve web content and promote best practice in publishing.
• Assist with designing, developing and improving intelligent web forms on Granicus.
• Assist with user testing to gather feedback and inform improvements to online services.

Skills

HTML

Content management system

Online forms development

User testing

Written and verbal communication

Attention to detail

Team collaboration

Willingness to learn

Tools

Granicus

SharePoint

Jadu

CSS

JavaScript

jQuery

APIs

Databases

Job description

This is a development post in Gravesham Borough Council's Digital Team, supporting the Lead Content Designer and Lead Forms Developer on the council's websites and online services. The work covers accessible web content, intelligent web forms on the Granicus platform and user testing. It suits people early in a digital career or moving into IT, with training provided and hybrid working offered. Fit depends on a working knowledge of HTML and experience with a content management system and online forms, gained in any setting.

What the job involves

• Support the creation and publication of accessible web content for residents
• Assist with reviewing, updating and maintaining website content so it is clear, concise and accurate
• Help create clear, accessible content and simple, intuitive customer journeys
• Work with internal departments and the Lead Content Designer to improve web content and promote best practice in publishing
• Assist with designing, developing and improving intelligent web forms on Granicus
• Assist with user testing to gather feedback and inform improvements to online services

Experience

• Experience of using a content management system to create, update and maintain website content
• Experience of developing online forms

Skills & knowledge

• Working knowledge of HTML
• Strong written and verbal communication skills
• Logical approach and good attention to detail
• Ability to work positively with colleagues and customers
• Interest in user needs and customer-focused online services
• Enthusiasm, curiosity and motivation

Other

• Willingness to learn

Nice to have

• Experience of complex user journeys
• Experience of Jadu, SharePoint or Granicus
• Experience of databases or APIs
• Experience of CSS, JavaScript or jQuery
• Awareness of digital accessibility
• Willingness to learn accessibility standards and legislation in practice

What's offered

• Minimum of 23 days annual leave plus paid bank holidays
• Local Government Pension Scheme membership
• Discounts of over 1000 retailers, restaurants and attractions via the VivUp benefits portal
• Career development, training and e-learning
• Eye care vouchers and VDU glasses
• External occupational health service and 24/7 employee assistance
• Cycle to Work scheme, free parking and Octopus EV salary sacrifice scheme
• Hybrid working with a minimum of 2 days in the office