Communities and Inclusive Growth Administrator

The Methodist Church in Britain; Gravesend; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Pension scheme

VivUp discounts

Training & e-learning

Eye care vouchers

Occupational health service

Employee Assistance Programme

Hybrid working

Cycle to Work

Free parking

EV salary sacrifice

Job summary

Gravesham Borough Council is seeking an organised administrator to support the Communities and Inclusive Growth Directorate. You will manage meetings, take minutes, handle records, raise purchase orders and invoices, and assist with FOI and complaint information, while supporting events.

The role requires strong customer service skills, initiative, and accuracy. Hybrid working with at least two office days per week is offered within a busy, stakeholder-facing environment.

Qualifications

• Organised with good attention to detail
• Very good customer service skills
• Able to work on own initiative to resolve issues and make decisions

Responsibilities

• Provide administrative support to services and projects across the directorate
• Arrange meetings, create agendas, write minutes where required and circulate notes and action points
• Maintain records and support stakeholder engagement
• Raise orders and invoices, ensure invoices are paid on time and monitor payments on the purchase order system
• Assist with updating directorate websites and platforms
• Collect information for FOI requests, enquiries and complaints within the directorate
• Ensure GDPR requirements are followed
• Support the directorate's event programme, including pre-event preparation and on-the-day support
• Carry out other administrative duties consistent with the post

Skills

Organised

Customer service

Initiative

Job description

This administrator post sits within the Communities and Inclusive Growth Directorate at Gravesham Borough Council, supporting services and projects across it. The work centres on meetings, minutes and records, purchase orders and invoices, FOI and complaint information, and event support. It covers projects in employment, health, arts and inclusive growth, with hybrid working requiring at least two office days a week.

What the job involves

• Provide administrative support to services and projects across the directorate
• Arrange meetings, create agendas, write minutes where required and circulate notes and action points
• Maintain records and support stakeholder engagement
• Raise orders and invoices, ensure invoices are paid on time and monitor payments on the purchase order system
• Assist with updating directorate websites and platforms such as Everyday Active, Go Vocal, Resilience Direct and Gravesham 2040
• Collect information for FOI requests, enquiries and complaints within the directorate
• Ensure GDPR requirements are followed
• Support the directorate's event programme, including pre-event preparation and on-the-day support
• Carry out other administrative duties consistent with the post

Skills & knowledge

• Organised, with good attention to detail
• Very good customer service skills
• Working on own initiative to resolve issues and make decisions

What’s offered

• A minimum of 23 days annual leave plus paid bank holidays
• Local Government Pension Scheme membership
• Over 1000 discounts via the VivUp benefits portal
• Career development, training opportunities and e-learning
• Eye care vouchers and VDU glasses
• External occupational health service and 24/7 employee assistance programme
• Hybrid working, minimum two office days a week
• Cycle to Work, free parking and Octopus Electric Vehicles salary sacrifice scheme