Contact Centre Team Leader

Infoempregos; Northampton; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking young talent to join their team in a dynamic role requiring no prior experience. This position offers an exciting opportunity to learn and grow while assisting in customer service and administrative tasks. Ideal candidates will be proactive, eager to learn, and possess strong organizational skills. The company promotes a supportive environment with opportunities for continuous training and professional development. If you're ready to take on new challenges and contribute to a collaborative team, this role could be the perfect fit for you.

Benefits

Transportation allowance

Meal allowance

Medical assistance

Opportunities for training and growth

Qualifications

• Proactive attitude and eagerness to learn new skills.
• Strong organizational skills and responsibility.

Responsibilities

• Assist in customer service and administrative support.
• Manage and organize files and documents.
• Support various sectors within the company.

Skills

Willingness to learn

Good verbal communication

Good written communication

Organizational skills

Basic computer knowledge

Job description

Job Description:

Oversee labour deployment within teams on their shift, ensuring that the throughput targets are achieved in the most efficient way possible.

We are looking for a young talent to join our team in a position with no previous experience required. If you are proactive and eager to learn, contact us!

Requirements:

• Willingness to learn and adapt to new challenges.
• Good verbal and written communication skills.
• Strong organizational skills and sense of responsibility.
• Basic knowledge of computer tools.

Responsibilities:

• Assist in customer service and administrative support.
• Manage and organize files and documents.
• Provide assistance with projects and daily tasks.
• Support various sectors within the company as needed.

Benefits:

• Transportation allowance.
• Meal allowance.
• Medical assistance.
• Opportunities for continuous training and professional growth.