Connections Technician - LV Projects & Customer Delivery

Northern Powergrid; Leeds; On-site; GBP 39,000 - 51,000; Full time

Benefits offered by this job

25 days holiday

Transport provision

Job summary

Northern Powergrid is seeking enthusiastic Connections Technicians to join our Domestic and Small Business Connections team. With vacancies across our operating area, you’ll be based at an operational depot with location confirmed during recruitment.

The role supports an expanding energy network across the Northeast, Yorkshire and northern Lincolnshire. The position offers progression and a starting salary of £39,923 with expected progression to £51,396, plus benefits.

Qualifications

• GCSE Maths and English at grade C/5 or above.
• Full UK driving licence.
• Experience with domestic and/or industrial low voltage equipment.
• Understanding of Health, Safety & Environmental management IOSH.

Responsibilities

• Managing the customer experience through the quotation and delivery of connections works.
• Designing cost-effective connection routes through information gained during site engagements.
• Planning and Co-ordination – Managing, alongside contractors, the execution of a variety of customer driven LV projects.
• Service Provider Oversight – Liaising with service providers to ensure correct resources are in place to enable projects to be completed on time and within budget expectations.
• Project delivery – Ensuring that customer driven projects are delivered to the required quality and safety standards, meeting business objectives and other project success criteria.
• Reporting – Provide timely and accurate updates on the status and progress of work in all required workstreams.
• Undertake any remedial work following stages of the project lifecycle to ensure that you have fulfilled the 10/10 experience for the customer.
• Work flexibility to attend evening and weekend customer appointments when required to meet the expectations of our customers.

Skills

Customer service

Electrical testing

Communication

Project management

Team player

Problem solving

People management

GCSE Maths/English

MS Office

Driving licence

Education

ONC/HNC in Electrical Engineering

Job description

Northern Powergrid is seeking enthusiastic Connections Technicians to join our Domestic and Small Business Connections team. With vacancies across our operating area, you’ll be based at an operational depot with location confirmed during recruitment.

The role supports an expanding energy network across the Northeast, Yorkshire and northern Lincolnshire. The position offers progression and a starting salary of £39,923 with expected progression to £51,396, plus benefits.