Connections Technician – Customer-Centric Energy Projects

Northern Powergrid; Cleckheaton; On-site; GBP 40,000 - 51,000; Full time

Benefits offered by this job

Enrolment into pension scheme

25 days holiday plus bank holidays

Transport provision

Job summary

Northern Powergrid is hiring Connections Technicians to support domestic and small business connections. You’ll be based at an operational depot with start dates in early 2027 and a salary starting around £39,923, rising to £51,396.

You will manage customer experience, plan routes, oversee contractors, and ensure delivery to quality and safety standards across LV projects. Ad hoc scheduling may include evenings and weekends.

Qualifications

• GCSE Maths and English at C/5 or above.
• IT skills including Word & Excel.
• Hold a Full clean UK driving licence.
• Desirable: ONC/HNC in Electrical Engineering or working towards.

Responsibilities

• Managing the customer experience through quotation and delivery of connections works.
• Designing cost-effective connection routes through site engagements.
• Planning and coordination with contractors for LV projects.
• Liaising with service providers to ensure resources are in place to complete projects on time and within budget.
• Delivering projects to required quality and safety standards and meeting objectives.
• Providing timely updates on work progress across all streams.
• Undertaking remedial work after project stages to ensure 10/10 customer experience.
• Attend evening and weekend customer appointments when required.

Skills

Customer service

Electrical testing

Effective communicator

Project management

Team player

Problem solving

People management

Education

GCSE Maths & English

Full UK driving licence

ONC/HNC in Electrical Engineering

Tools

Microsoft Word

Microsoft Excel

Job description

Northern Powergrid is hiring Connections Technicians to support domestic and small business connections. You’ll be based at an operational depot with start dates in early 2027 and a salary starting around £39,923, rising to £51,396.

You will manage customer experience, plan routes, oversee contractors, and ensure delivery to quality and safety standards across LV projects. Ad hoc scheduling may include evenings and weekends.