Configuration Specialist, CO System Management

jobs24.co.uk; Dunstable; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a dynamic team as a Configurations Specialist, where your analytical skills will drive efficiency in Amazon Logistics. You will play a crucial role in enhancing delivery operations across the UK, ensuring that customer satisfaction remains at the forefront of every decision. This position offers the opportunity to work closely with various departments, facilitating seamless communication and collaboration. With a focus on continuous improvement, you will mentor new team members and contribute to the development of best practices. If you're passionate about logistics and eager to make a tangible impact, this role is perfect for you.

Qualifications

• Experience in analytical tasks and data handling.
• Advanced proficiency in English communication.

Responsibilities

• Execute network design configuration changes and coordinate with requesters.
• Mentor new joiners and lead continuous improvement.

Skills

Analytical skills

Communication skills

Process improvement

Stakeholder management

Education

Bachelor Degree or equivalent

Tools

MS Office Suite (Word, Excel, Outlook)

Job description

This role will require you to work from the office 5 days a week.

As a Configurations Specialist, you will play an integral part in Amazon Logistics and make a direct impact on how quickly a parcel reaches the customer. As part of the Central Operations Team, you will support daily planning and forecasting to help our UK Delivery Stations deliver to our customers.

1. Execute network design configuration changes and coordinate with requesters.
2. Execute and process adherence reviews, coordinating changes with stations.
3. Deep dive into data reviews, auditing and updating daily checklists.
4. Develop, audit, and update standard work documents.
5. Function as an advisor to the UK Delivery Station network on standard operational practices.
6. Mentor new joiners.
7. Lead continuous improvement.
8. Keep the customer at the heart of every decision you make.
9. Ensure that targets and service deadlines are met, according to regulatory requirements.

A day in the life:
You will play a proactive role in written and verbal communication with various departments and stakeholders, as you maintain Amazon's exceptionally high levels of service, both for our customers and suppliers. We need you to step back at strategic intervals to take in the bigger picture and to be comfortable conducting research into process improvement initiatives.

About the team:
The Central Operations team strives to stay agile from the second an order is placed online on Amazon and aims to provide seamless coordination behind the scenes.

Minimum Requirements:

1. Relevant experience in analytical tasks or projects, working with data.
2. Advanced proficiency in verbal and written English (C1 in the Common European Framework of Reference, CEFR).
3. Relevant experience working with the MS Office suite (Word, Excel, Outlook).
4. Relevant experience in communicating with senior stakeholders and leadership.
5. Previous experience within transportation or logistics.
6. Bachelor Degree or equivalent.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.