Senior Infrastructure Engineer - Data Platform Services (12 month FTC)

Coventry Building Society; Coventry; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Senior Infrastructure Engineer to join their dynamic CIDO department. This role offers the opportunity to provide strategic expertise and ensure the effective management of technical and business services. The ideal candidate will be proactive, with a strong background in data platform services and a commitment to continuous improvement. You'll be responsible for troubleshooting production incidents and mentoring your team while working in a supportive and flexible environment. Join this forward-thinking organization and contribute to making a positive impact in the lives of others.

Benefits

Discretionary bonus scheme

Wellbeing support

Culture of reward and recognition

Flexibility in working patterns

Qualifications

• Proactive approach to develop and improve processes.
• Experience with ITIL-based service management and creating documentation.

Responsibilities

• Provide strategic expertise for managing technical and business services.
• Troubleshoot and resolve production incidents to meet operational needs.

Skills

SAS Analytics

Informatica

SQL Server

AWS Redshift

Agile methodologies

ServiceNow

Jira

Capacity planning

Performance tuning

ITIL-based service management

Tools

IBM Cognos

PowerBi

Data Gateway

Qlik

Windows Server

PowerShell

Ansible

Job description

Coventry Building Society has an exciting new role for a Senior Infrastructure Engineer – Data Platform Services to join our CIDO department.

As a Subject Matter Expert (SME), you will provide strategic expertise to ensure effective management of technical and business services within your specialist area. You will be responsible for the transition and ongoing support of relevant solutions at CBS to meet business requirements and align with IT architectural strategies.

You will provide a high level of technical knowledge to troubleshoot and resolve production incidents or problems, ensuring operational IT needs are met, and business-as-usual services are maintained within agreed SLAs. The role involves identifying improvement opportunities, coaching, mentoring, planning, supervising, supporting, and training your team.

This role requires the successful candidate to be on-site in Coventry at least 2 days a week and be available for out-of-hours support on a rota basis—one week as primary support and one week as secondary support, in a cycle of five weeks.

About you

You should have a proactive approach, a desire to develop and improve processes, and a willingness to learn new systems and technologies. Staying up-to-date with emerging technologies is essential. You should have knowledge and experience with IBM Cognos – Analytics & Data Modelling, administering PowerBi, Data Gateway, Fabric, and ideally some experience with administering Qlik – Replicate, Compose & Enterprise Manager.

To be successful, you must demonstrate:

• Experience supporting and administering SAS Analytics
• Experience administering and configuring Informatica
• Knowledge of SSIS, AWS Redshift, AWS concepts & practices, Agile methodologies, ServiceNow, and Jira
• Knowledge of SQL Server databases, supporting applications within AWS and Azure, and understanding systems management procedures in a large, mission-critical environment
• Experience with capacity planning, performance tuning, proactive monitoring, ITIL-based service management, and creating documentation using Microsoft Office

Desirable skills include:

• Strong IT Infrastructure skills with Windows Server 2012 R2, 2016, 2019, and/or 2022
• Application support skills, PowerShell/Ansible scripting experience
• Experience producing high-quality documentation and user guides, working under pressure with attention to detail
• Flexibility to meet deadlines and adapt working hours as needed

About us

We are one of the largest building societies in the UK, committed to improving the lives of others. Recognized as a ‘Great Place to Work,’ we offer comprehensive benefits, including a discretionary bonus scheme, a culture of reward and recognition, and wellbeing support.

Following the integration of The Co-operative Bank into our group, we share values and an ethical approach towards our members, customers, and colleagues.

We are committed to equality and celebrate diversity across race, age, faith, disability, and sexual orientation. Working with us means building more than just a career.

Flexibility and why it matters

We value flexibility and are open to alternative working patterns. Please discuss potential arrangements with us before applying.

Proud to be a Disability Confident Committed Employer

We offer interviews or assessments to all disabled applicants meeting the minimum criteria. During the application process, disabled candidates can opt into the Disability Confident Interview Scheme. When high application volumes occur, we prioritize interviewing disabled candidates who meet the essential and desirable criteria.