Configuration Control Coordinator - Digital Systems

BAM UK & Ireland; Plymouth; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Family-friendly policies

8% matched pension

Private healthcare

Life assurance

26 days holiday

Wellbeing days

Volunteering day

Personal and professional development

Job summary

BAM UK & Ireland is seeking a Configuration Control Coordinator for a permanent role at Devonport Dockyard, Plymouth. You will administer and secure project information across digital systems, manage user access, and support onboarding and reporting for a major MOD project.

The role requires BPSS clearance and a NATO/MISWG passport eligibility; you will ensure data quality, compliance, and continuous improvement within a live project environment.

Qualifications

• Strong digital competency with experience maintaining databases, records or information management systems.
• Experience using Microsoft 365 applications, including Excel, SharePoint and Teams.
• Strong attention to detail with the ability to maintain accurate records and data.
• Good organisational skills with the ability to manage multiple tasks and priorities.
• Strong communication and interpersonal skills with a customer-focused approach.
• Experience within defence, infrastructure, construction, engineering or major project environments.
• Understanding of information security, GDPR and data management principles.
• Ability to follow established processes and procedures while maintaining high levels of accuracy.
• Proactive and willing to learn new digital tools, systems and working practices.
• Approachable, reliable and willing to undertake routine administrative and configuration control activities.
• Demonstrates strong ability to learn, adapt and continuously develop.

Responsibilities

• Support the administration and maintenance of project digital systems in accordance with Standard Operating Procedures.
• Maintain configuration records, registers and controlled information to ensure accuracy, consistency and compliance.
• Administer user accounts, permissions and access requests in accordance with approved processes and security requirements.
• Assist with project onboarding activities, including system setup, user creation and induction support.
• Support configuration change processes by recording, tracking and maintaining associated documentation.
• Conduct routine checks and audits of project data, identifying and escalating discrepancies where appropriate.
• Provide first-line user support for project systems and escalat(e) complex issues to the Configuration Control Manager or relevant support teams.
• Support training and onboarding activities for project personnel, subcontractors and supply chain partners.
• Assist with the production of reports, dashboards and performance metrics.
• Support GDPR, information governance and project security requirements through the correct management of project information.
• Assist in testing new system functionality and recording outcomes and user feedback.
• Maintain system documentation, work instructions and user guidance materials.
• Contribute to continuous improvement initiatives relating to configuration control, information management and digital systems.
• Support the Configuration Control Manager and wider Business Excellence team as required.

Skills

Digital systems

Microsoft 365

Data accuracy

Organisation

Communication

Defence/Infrastructure experience

Information security

GDPR knowledge

Procedural compliance

Continuous learning

Education

HNC/NVQ3/A-Level

Business Admin

Information Management

Engineering/Project Controls

Tools

Excel

SharePoint

Teams

Job description

BAM UK & Ireland is seeking a Configuration Control Coordinator for a permanent role at Devonport Dockyard, Plymouth. You will administer and secure project information across digital systems, manage user access, and support onboarding and reporting for a major MOD project.

The role requires BPSS clearance and a NATO/MISWG passport eligibility; you will ensure data quality, compliance, and continuous improvement within a live project environment.