Conference & Events Team Member

The Milner; York and North Yorkshire; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Discounted hotel room rates

Birthday day off

Course Sponsorship

30% F&B discount

Refer a Friend £250

Flexible working arrangements

Wagestream payments

Life Insurance

Employee Assistance Programme

Social and wellness events

Free meals on duty

Job summary

The Milner York is a stylish hotel in the heart of York, welcoming guests with warm hospitality. We are looking for a Conference & Events Team Member to join our busy events schedule and deliver outstanding service to delegates and guests.

You will work evenings and weekends, support weddings and events, and collaborate with kitchen and bar teams to ensure smooth operations. Prior F&B experience is a plus, and a friendly, professional approach is essential.

Qualifications

• Must be able to work evenings and weekends
• Must be able to work over the summer to cover weddings and various events
• Must be flexible
• A friendly, professional approach with a passion for creating positive guest experiences.
• Prior food and beverage service experience is a plus, but we welcome a willingness to learn.
• Clear communication skills to interact confidently with guests and colleagues.
• A keen eye for detail, especially in order accuracy and food presentation.
• Team-focused, ready to jump in and support others to keep service flowing.
• Flexibility and energy to thrive in a fast-paced setting, handling peak times with ease.

Responsibilities

• Welcome delegates/guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
• Run events, ensuring special requests are noted and fulfilled.
• Serve food and drinks with care, keeping presentation standards high and timing smooth.
• Set up, clean, and reset event areas, maintaining an inviting and well-organised space.
• Prepare and serve a variety of beverages, including basic barista duties and refreshing non-alcoholic drinks.
• Keep the meeting rooms and event spaces stocked by assisting with inventory and restocking supplies.
• Uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace.
• Work closely with kitchen and bar teams to deliver a seamless service, supporting each other for a smooth operation.

Job description

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

The Milner York is a stylish and welcoming hotel in the heart of York, known for its warm hospitality, dedicated team, and unforgettable guest experiences. As part of a vibrant and passionate group, we pride ourselves on creating a workplace where everyone can grow, belong, and be proud to deliver the best-loved stay in the city.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An additional day's holiday for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty, saving you over £1000 per year

And much, much more!

A DAY IN THE LIFE OF A CONFERENCE & EVENTS TEAM MEMBER AT OUR HOTEL

What you'll be doing...

• Welcome delegates/guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
• Run events, ensuring special requests are noted and fulfilled.
• Serve food and drinks with care, keeping presentation standards high and timing smooth.
• Set up, clean, and reset event areas, maintaining an inviting and well-organised space.
• Prepare and serve a variety of beverages, including basic barista duties and refreshing non-alcoholic drinks.
• Keep the meeting rooms and event spaces stocked by assisting with inventory and restocking supplies.
• Uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace.
• Work closely with kitchen and bar teams to deliver a seamless service, supporting each other for a smooth operation.

WHAT WE NEED FROM YOU

• Must be able to work evenings and weekends
• Must be able to work over the summer to cover weddings and various events
• Must be flexible
• A friendly, professional approach with a passion for creating positive guest experiences.
• Prior food and beverage service experience is a plus, but we welcome a willingness to learn.
• Clear communication skills to interact confidently with guests and colleagues.
• A keen eye for detail, especially in order accuracy and food presentation.
• Team-focused, ready to jump in and support others to keep service flowing.
• Flexibility and energy to thrive in a fast-paced setting, handling peak times with ease.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .#RBHIND