Conference & Events Team Member

Harri; Grantham; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Health club membership

Golf discounts

QHotels discounts

Family discounts

Training support

Learning & development

Employee Assistance Program

Refer a friend

Free parking

Job summary

Belton Woods Hotel, Spa & Golf Resort in Grantham is seeking staff to deliver exceptional guest experiences across food and beverage areas. You will uphold brand standards and help guests with pricing, promotions, and recommendations to maximise sales.

These roles offer flexible hours to fit school or other commitments, with extensive perks including health club access, discounts across The QHotels Collection, training support and free parking.

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.
• Ability to work under pressure.

Responsibilities

• Ensure guest satisfaction and brand standards across hotel F&B areas.
• Keep pricing and promotions up to date to advise guests and maximise sales.

Skills

Guest service

Customer service

Time management

Work under pressure

Job description

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

Job perks & Benefits:

• Free health club membership (T&Cs apply)
• Discounts across golf including membership, guest rates, green fees, buggies and clothing
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND much, much more!

Job Overiew:

You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Key Skills & Qualities:

• Passion for delivering exceptional guestservice
• Strong customer service skills
• Good timemanagement and organisational skills
• Ability to work under pressure

Curious to find out more?

Belton Woods Hotel, Spa & Golf Resort is located in Grantham and is a 4*, 136-bedroom property. Our hotel is set in acres of woodland with a 36-hole golf complex which has hosted numerous PGA tournaments. The dining options include the Modern restaurant, The Claret Jug and the Stylish bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so we can make the changes accordingly.