Restaurant Team Member

Belton Woods; Grantham; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free health club membership (T&Cs)

Discounts across golf including greens

Discounts across The QHotelsCollection

Family & Friends discounts in hotels

Training & professional qualifications

Learning & development

Employee Assistance Programme

Refer a friend scheme

Free parking

AND……much, much more!

Job summary

Belton Woods Hotel, Spa & Golf Resort in Grantham, a 4*, 136-bedroom property, is seeking a guest-focused team member to work across Food & Beverage areas. You will ensure guest satisfaction and brand standards, and stay up to date with pricing and promotions to provide advice and maximise sales.

The role requires a passion for delivering exceptional guest service, strong customer service skills, good time management and organisational abilities, and the ability to work under pressure.

Qualifications

• Passion for delivering exceptional guestservice
• Strong customer service skills
• Good timemanagement and organisational skills
• Ability to work under pressure

Responsibilities

• Ensure guest satisfaction and brand standards across Food & Beverage areas.
• Provide advice to guests and maximise sales by staying up to date with pricing and promotions.

Skills

Passion for delivering exceptional g u

Strong customer service skills

Good timemanagement

Organisational skills

Ability to work under pressure

Job description

Job Perks & Benefits:

• Free health club membership (T&Cs apply)


• Discounts across golf including membership, guest rates, green fees, buggies and clothing


• Discounts across The QHotels Collection


• Family & Friends discounts in hotels across The QHotels Collection


• Support with training & professional qualifications, including course fees!


• Various learning & development available


• Access to an Employee Assistance Program – Hospitality Action


• Refer a friend scheme


• FREE parking


• AND……much, much more!

Job Overview:

You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Key Skills & Qualities:

• Passion for delivering exceptional guestservice


• Strong customer service skills


• Good timemanagement and organisational skills


• Ability to work under pressure

Curious to find out more?

Belton Woods Hotel, Spa & Golf Resort is located in Grantham and is a 4*, 136-bedroom property. Our hotel is set in acres of woodland with a 36-hole golf complex which has hosted numerous PGA tournaments. The dining options include the Modern restaurant, The Claret Jug and the Stylish bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.