Conference & Events Supervisor, Live in Accommodation available

Ashford International; Ashford; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Free health club membership

Staff discounts across The QHotels

Family & Friends discounts

Job summary

Ashford International Hotel & Spa, part of The QHotels Collection, is seeking a capable supervisor to lead a hospitality food & beverage team in our 4*, 179-bedroom property near Ashford. You will motivate staff, ensure high service standards and upsell promotions to guests.

The role offers benefits including parking, staff discounts, health club access, training support and opportunities for professional qualifications; a diverse, inclusive workplace and a dynamic, guest-focused environment.

Qualifications

• Previous experience in a supervisory role within hospitality food & beverage.
• Ability to work in a professional, efficient, high-quality, service-oriented operation.
• Good knowledge of wines and spirits.
• Excellent team motivator and team builder.

Responsibilities

• Supervise and lead the team to deliver a high standard of guest experience.
• Drive revenue by upselling and explaining promotions to guests after proper training.

Skills

Supervisory experience

Service excellence

Wine and spirits knowledge

Team motivation & building

Job description

Do you have a passion for providing an outstanding guest experience?

Are you a strong leader who can help and motivate your team through a fast-paced environment?

Job Perks & Benefits:

Free health club membership (T&Cs apply)
Discounts across The QHotels Collection
Family & Friends discounts in hotels across The QHotels Collection
Support with training & professional qualifications, including course fees!
Various learning & development available
Access to an Employee Assistance Program – Hospitality Action
Refer a friend scheme
FREE parking
AND ... much, much more!

Job Overview:

Supervise and lead your team to deliver a high standard of guest experience. working together with your team you’ll drive revenue at every opportunity ensuring all team members have had the correct training to upsell and explain promotions to our guests.

Key Skills & Qualities:

• Previousexperience in asupervisory role in a hospitality food & beverage department
• Ability of working in aprofessional, efficient, high quality, service-oriented operation
• A good knowledge on wines andspirits
• Excellent team motivator andteam builder

Curious to find out more?

Ashford International Hotel & Spa is located in Ashford, Kent, not too far from London and is a 4*, 179-bedroom property. Our hotel has the Horizon restaurant and the Quench bar, and we offer afternoon tea as well as private dining and meetings & event spaces. The leisure facilities include a gym, pool, jacuzzi, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We arethrilled to share that our hotel has been accredited with bronze fromGreenTourism!