Bar Team Member

Ashford International Hotel & Spa; Aylesford; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free gym access

Discounts across QHotels

Family & Friends discounts

Training & course fees support

Learning & development opportunities

Employee Assistance Program

Refer a friend scheme

Free parking

Job summary

Ashford International Hotel & Spa in Ashford, Kent (4* property) seeks a customer-focused hospitality team member to work across Food & Beverage. You will help ensure guest satisfaction, uphold brand standards, and engage with guests about pricing and promotions to maximise sales.

The role offers flexible shifts, training opportunities, and access to employee benefits including discounts and staff parking, with progression possibilities within The QHotels Collection.

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.
• Ability to work under pressure.

Responsibilities

• Stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
• Keep up to date with pricing and promotions to provide advice to guests and maximise sales.

Skills

Guest service

Customer service

Time management

Work under pressure

Job description

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

Job Perks & Benefits:

Free health club membership (T&Cs apply)
Discounts across The QHotels Collection
Family & Friends discounts in hotels across The QHotels Collection
Support with training & professional qualifications, including course fees!
Various learning & development available
Access to an Employee Assistance Program – Hospitality Action
Refer a friend scheme
FREE parking
AND……much, much more!

Job Overview:

You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Key Skills & Qualities:

• Passion for delivering
  exceptional guest service
• Strong customer service
  skills
• Good time management and
  organisational skills
• Ability to work under
  pressure

Curious to find out more?

Ashford International Hotel & Spa is located in Ashford, Kent, not too far from London and is a 4*, 179-bedroom property. Our hotel has the Horizon restaurant and the Quench bar, and we offer afternoon tea as well as private dining and meetings & event spaces. The leisure facilities include a gym, pool, jacuzzi, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are
thrilled to share that our hotel has been accredited with bronze from Green
Tourism!