Conference & Events Supervisor - Guest Experience Lead

Cambridge Belfry Hotel & Spa; Cambourne; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Free parking

Health club membership

Staff discounts

Training assistance

Learning & development

Employee assistance program

Refer a friend

Free parking

Job summary

Cambridge Belfry Hotel & Spa in Cambourne, near Cambridge, is a 4*, 120-bedroom property with The Bridge restaurant and Lounge bar, offering afternoon tea, private dining and meeting spaces. We are looking for a Conference & Events Supervisor to lead and develop a hospitality team to deliver exceptional guest experiences.

You will work with a professional, service‑minded operation, motivating colleagues, upselling promotions and ensuring training is applied across the team to maximise guest

Qualifications

• Previous experience in a supervisory role in a hospitality food & beverage department
• Ability of working in a professional, efficient, high quality, service-oriented operation
• A good knowledge on wines and spirits
• Excellent team motivator and team builder

Responsibilities

• Lead and supervise team to deliver a high standard of guest experience
• Drive revenue at every opportunity; ensure correct training to upsell and explain promotions

Skills

Supervisory experience

Wine & Spirits knowledge

Team motivation

Team leadership

Job description

Cambridge Belfry Hotel & Spa in Cambourne, near Cambridge, is a 4*, 120-bedroom property with The Bridge restaurant and Lounge bar, offering afternoon tea, private dining and meeting spaces. We are looking for a Conference & Events Supervisor to lead and develop a hospitality team to deliver exceptional guest experiences.

You will work with a professional, service‑minded operation, motivating colleagues, upselling promotions and ensuring training is applied across the team to maximise guest