Conference & Events Porter

Foxhills; Ashton-under-Lyne; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Staff discounts on accommodations

Career development opportunities

Employee wellness programs

Inclusive work environment

Professional development

Job summary

Foxhills Collection is seeking a dedicated Porter to join our luxury establishment in a full-time capacity. You will set up and service meeting and events spaces, greet guests, and assist with food and beverage delivery, ensuring timely, attentive service.

Ideal candidates have customer-focused attitude, enjoy fast-paced work, and can adapt to last-minute changes while maintaining high standards of cleanliness and teamwork with the F&B and Sales teams.

Qualifications

• Previous experience in a similar role preferred.
• Excellent customer service and interpersonal skills.
• Ability to work in a fast-paced environment and adapt to last minute changes.
• Attention to detail and a proactive approach to work.
• Flexibility to work shifts including evenings, weekends, and holidays.

Responsibilities

• Set up and service meeting and events rooms according to the function sheet.
• Meet and greet conference and event guests; respond promptly to queries.
• Prepare and deliver food and beverages, and break services on time.
• Be knowledgeable of department equipment to enable efficient service.
• Maintain cleanliness and tidiness of meeting rooms and spaces.

Skills

Customer service

Interpersonal skills

Adaptability

Attention to detail

Flexibility

Job description

Our mission is to make everyone feel better when they leave than when they arrived. Each of us plays an important role; here is the role you could play.

Job Vacancy: Porter at Foxhills Collection

Are you a dedicated individual with a passion for providing exceptional service? Foxhills Collection is currently seeking a motivated Porter to join our esteemed team at our luxurious establishment.

Position: Porter
Location: Foxhills Collection
Type: Full-time

About Us:
Nestled in the heart of Ottershaw, Foxhills Collection is renowned for its exquisite accommodations, world-class amenities, and impeccable service. As a member of our team, you will have the opportunity to contribute to creating unforgettable experiences for our discerning guests.

Responsibilities:

• Setting up and servicing meeting and events rooms according to the function sheet
• Meet and greet conference and event guests and be on hand to answer any queries or respond to their requests promptly and efficiently.
• Preparing and delivering food and beverages, and break services accurately and in a timely manner
• To be knowledgeable of all equipment within the department in order to utilise the equipment to its potential and provide a quick and efficient service to our guests
• Maintain cleanliness and tidiness of the meeting rooms and spaces, and storage cupboards
• Work with and support other departments to ensure seamless guest experiences including the wider Food & Beverage team and Sales team.

Requirements:

• Previous experience in a similar role preferred
• Excellent customer service and interpersonal skills
• Ability to work in a fast-paced environment and adapt to last minute changes
• Attention to detail and a proactive approach to work
• Flexibility to work shifts including evenings, weekends, and holidays
• Valid driver's license preferred

Benefits:

• Competitive salary package
• Opportunities for career advancement and professional development
• Staff discounts on accommodations, dining, and other amenities
• A supportive and inclusive work environment
• Employee wellness programs

Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We endeavour to respond to all applicants, but anticipate a large response to this advert, so should this not be possible, please assume you have been unsuccessful if we have not been in touch after 2 weeks.

This position requires the candidate to prove their right to work in the UK