Conference & Banqueting Head Waiter

Dorchester Collection; Ascot; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join the exclusive team at Coworth Park Hotel as a Head Waiter. In this role, you will manage In Room Dining and Events services, train your team to exceed guest expectations, and work within a recognized top workplace culture. Benefit from a competitive salary, unique perks, and development opportunities in a luxury environment.

Benefits

Competitive salary + service charge

Complimentary stays with breakfast at all Dorchester Collection hotels

50% off at bars and restaurants within our hotels

£1,000 Refer a Friend bonus scheme

World-class learning and development opportunities

Social events throughout the year

Free Meals on Duty

Access to a discount platform with thousands of retailers

Qualifications

• Passion for the role and team.
• Ability to create a positive team environment.

Responsibilities

• Assist in managing In Room Dining and Events services.
• Lead and coach the team for service excellence.

Skills

Excellent communication skills

Strong customer service ethic

Organisation and time management

Positive attitude

Job description

Social network you want to login/join with:

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Client:

Dorchester Collection

Location:

Ascot, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

088b3aab18bc

Job Views:

5

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Position Overview

Join us as a Head Waiter in our Events Operations team at Coworth Park Hotel, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024. We strive to build a culture of inclusiveness, reflected in our values of passion, personality, respect, working together, and creativity. We believe diverse perspectives enrich our culture and drive our success.

We care about your career and are known for having the best people in the industry. When you join us, you have a unique opportunity to become celebrated as the best in your field. Learn from your colleagues and through our award-winning learning academy to achieve high standards of craft, service, and leadership, becoming a legend in your own story.

What you'll get

Here are some benefits you will receive:

• Competitive salary + service charge
• Complimentary stays with breakfast at all Dorchester Collection hotels
• 50% off at bars and restaurants within our hotels
• £1,000 Refer a Friend bonus scheme, including £200 tax-free on their first day
• World-class learning and development opportunities
• Social events throughout the year, including our annual winter ball
• Free Meals on Duty
• Access to a discount platform with thousands of retailers

What you'll do

• Assist in managing the smooth running of In Room Dining and Events services following company standards and procedures.
• Create and maintain a team environment, motivate and train the team to meet and exceed guest expectations.
• Lead and coach your team to provide service excellence across the 240 acres of parkland, offering luxury food and beverage service whether in-room, at events, or picnicking on the property.

What you'll bring

• Your unique personality and passion for the role and team.
• A talent for creating a positive team environment.
• Excellent communication skills with a strong customer service ethic.
• Organisation and time management skills to handle daily tasks efficiently.
• The ability to stay positive in challenging situations.