Head Waiter

The Ivy Collection; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

The Ivy Collection recherche un Head Waiter dynamique pour rejoindre son équipe. Vous serez responsable de la gestion d'une section de service, tout en dirigeant une équipe et en assurant une approche professionnelle du service. Avec des avantages tels que des horaires garantis et des remises pour le personnel, il s'agit d'une excellente opportunité au sein d'une entreprise accueillante.

Benefits

Horaires compétitifs

Programme de développement de carrière

Congés supplémentaires après 5 ans

50% de réduction pour le personnel

Journée d'anniversaire offerte

Bonus de parrainage

Accès à des réductions chez de nombreux détaillants

Contrat minimum de 20 heures garanti

Qualifications

• Au moins 1 an d'expérience en tant que Head Waiter.
• Capacité à travailler sous pression.
• Approche professionnelle du service.

Responsibilities

• Contrôler une section pendant le service.
• Prendre des commandes et servir les invités.
• Diriger et motiver une équipe de Commis Waiters.

Skills

Service Excellence

Team Motivation

Problem Solving

Job description

Social network you want to login/join with:

Welcome to The Ivy Collection, where we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, located across the UK and beyond, are renowned for exceptional food, outstanding service, and unforgettable moments.

We’re searching for a dynamic Head Waiter to join our team and become part of something special.

Benefits & Rewards:

• Competitive industry pay (Hourly + Tronc)
• A Management Career Development Program, including online and practical assessments.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• 50% staff discount for you and up to 3 friends when dining in our restaurants.
• Celebrate career anniversaries with a gift voucher to dine in our restaurants.
• You can take your birthday as a day off — guaranteed!
• Refer and Friend Bonus
• Access to discounts on hundreds of retailers, health, entertainment, travel, and more
• Guaranteed minimum 20 hours contract

Key responsibilities of your role as Head Waiter include controlling a section during service, taking food orders, serving guests, and providing a professional bill service. You will also be responsible for directing and motivating a team of Commis Waiters, and taking an active interest in your team’s welfare, safety, and professional development.

About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and are a true team player.

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.