Head Waiter/Waitress

Il Gattopardo LTD; London; On-site; GBP 24,000 - 30,000; Full time

Job summary

Il Gattopardo is seeking a Head Waiter for its luxury lifestyle establishment in Mayfair, London. This role involves delivering top-notch service, engaging with guests, and ensuring a warm atmosphere while contributing to a culture of flexibility and development. Join a vibrant team and enjoy benefits such as a four-day working week, staff meals, and growth opportunities.

Benefits

Work-Life balance

Four-day working week

Staff meal prepared with care

Provided uniform including shoes

Employee assistance program

Extra paid day off on your Birthday

Increased holiday entitlement after 1 year

£500 Refer a friend bonus

Growth and Development Opportunities

Respectful working culture

Responsibilities

• Deliver exceptional service as the Head Waiter.
• Maintain smooth service by following operational guidelines.
• Tailor guest experiences to exceed expectations.

Skills

Customer Service

Team Leadership

Flexibility

Job description

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Our new luxury lifestyle concept, Il Gattopardo, is looking for aHead Waiterto join our team.

Company overview:

Launched September 2023 in Mayfair we are looking for a Head Waiter to join our team.We will be working with the finest ingredients from across the country and in a vibrant kitchen, full of talent. It’s an exciting opportunity for someone ready to take on a new challenge with an experienced global team.

Start a journey that can take you from the centerof Mayfair, to locations all over the globe, across multiple brands in our extended family – with progression and perks to match.

Join the Famiglia

At the heart of the Il Gattopardo experience is our people. We want individuals who can build close relationships with guests and embrace everyone with open arms. At Il Gattopardo our people are key to the success of our business and creating a culture of warmth, passion and generosity. To create flexibility for our people we offer employees a Four-day working week!

We are offering:

In addition to the usual benefits, we also offer:

• Work-Life balance (we care about you)
• Four-day working week
• Staff meal prepared with care
• Provided uniform including shoes
• Employee assistance program and benefit platform
• Extra paid day off on your Birthday
• Increased holiday entitlement after 1 year of service
• £500 Refer a friend bonus
• Growth and Development Opportunities within a successful hospitality group
• A people centric, talent oriented, professional and respectful working culture

Position Overview (the role):

As the Head Waiter, you will work to deliver exceptional service both as an individual and as a team.To maintain smooth service by following the operation guidelines while adhering to all policies and procedures of the restaurant.You will be in the front line dealing with the guests so will get to know their likes and dislikes and tailor the experience to exceed their expectations.

Key Criteria:

• Experience in a customer-facing, fast placed environment
• Inspire the team to do their best every day at work and show your passion for your field
• Be open to feedback from leadership and create a culture of two-way constructive feedback and communication with the team
• Create a culture of fair growth and development for team members with a view to move them across the brand
• Establish a good rapport and working relationship with all staff and all other departments
• Proof of eligibility to work in the United Kingdom;
• Availability to work full-time and be flexible.

We would love to hear from you if you feel like we could be a great fit for each other.

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Created on 25/06/2025 by TN United Kingdom