Head Waiter

J Sheekey - Team Member; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

J. Sheekey, a renowned seafood restaurant located in Leicester Square, is looking for a Head Waiter. This role involves leading the front-of-house team, ensuring high service standards and guest satisfaction. Ideal candidates will have a strong background in hospitality and exceptional leadership skills.

Benefits

Generous discount off your bill

Unrivalled opportunities for progression

28 days holiday, increasing with service

Recommend a friend scheme with bonuses

Exclusive access to discounts

Reward programmes and recognition incentives

Qualifications

• Proven experience as a Head Waiter or similar role in hospitality.
• Strong organizational, communication, and interpersonal skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Oversee day-to-day operations of the dining area.
• Supervise and mentor waitstaff.
• Handle guest inquiries and concerns professionally.

Skills

Organizational skills

Communication

Interpersonal skills

Problem-solving

Job description

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J. Sheekey, an institution situated in Leicester Square, is an iconic seafood restaurant celebrated for its rich heritage, exceptional cuisine, and unwavering commitment to providing an extraordinary dining experience. With a history dating back to 1896, J. Sheekey has been a favourite among Londoners, theatregoers, and seafood enthusiasts alike. Renowned for its impeccable service and a menu showcasing the finest seasonal seafood, J. Sheekey continues to be a destination where tradition meets contemporary culinary excellence.

We
are currently seeking a dedicated and experienced Head Waiter to lead our
front-of-house team. As the Head Waiter, you will play a central role in
overseeing the dining experience, managing the waitstaff, and contributing to
the overall success of our establishment. If you have a passion for
hospitality, strong leadership skills, and a commitment to delivering
exceptional service, we invite you to be a key influencer at our stunning
restaurant.

Key
Responsibilities:

-
Oversee the day-to-day operations of the dining area, ensuring high service
standards.

-
Supervise and mentor waitstaff, providing guidance to maintain a positive work
environment.

-
Handle guest inquiries and concerns with professionalism and prompt resolution.

-
Collaborate with the management team to organize and execute private events and
functions.

-
Assist in training and development programs for front-of-house staff.

-
Monitor reservation systems and seating arrangements to optimize guest flow.

-
Contribute to maintaining a positive and inclusive atmosphere for both guests
and staff.

Requirements:

-
Proven experience as a Head Waiter or in a similar front-of-house role within
the hospitality industry.

-
Strong organizational, communication, and interpersonal skills.

-
Exceptional problem-solving abilities and a proactive approach to operational
challenges.

-
Ability to work in a fast-paced environment and manage multiple tasks
efficiently.

-
Familiarity with reservation systems and basic administrative tasks.

-
Generous discount off your bill (including drinks), when dining in one of our
restaurants across the Group

-
Unrivalled opportunities for progression across the Group

-
28 days holiday, increasing with length of service up to 5 extra days

-
Recommend a friend scheme with great bonuses per individual referral

-
Exclusive access to our discounts including money off gym memberships, travel,
online shopping, gadget, and much more

-
Reward programmes, long service awards, and staff recognition and incentives

Join
our team and be a part of a distinguished establishment committed to delivering
unparalleled hospitality.

We promote a working environment in which equal opportunity
and diversity is recognised, valued, and encouraged.