Conference and Events Assistant - Holiday Inn Southampton-Eastleigh

Valor Hospitality Careers UK; Eastleigh; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hospitality group in Eastleigh is seeking a dedicated Conference and Events Assistant to provide exceptional service. The role involves preparing meeting spaces, managing events, and offering customer support. Ideal candidates should have a strong customer service focus and flexibility to work various shifts. This position offers competitive pay, training opportunities, and a range of benefits including discounts and wellness programs.

Benefits

Exclusive discounts for friends and family

Discounted hotel stays

Free meals while on duty

Access to high-street discounts

Generous refer-a-friend bonuses

Qualifications

• Dedicated to providing outstanding customer service.
• Ability to set up meeting and event spaces effectively.
• Flexibility to work a range of shifts.

Responsibilities

• Prepare meeting and event spaces.
• Set up audiovisual systems and manage the conference café.
• Serve banquets for up to 180 guests.

Skills

Customer service

Flexibility

Communication

Job description

Overview

£12.21 per hour, Occasional Worker

We are looking for Conference and Events Assistants to join the team delivering to our guests an exceptional experience. You will be hands on setting up meeting spaces from a meeting for 6 through to an event for 400. We're in search of individuals who are dedicated to provide outstanding customer service with a warm and personable touch.

Responsibilities

• Prepare meeting and event spaces, set up audiovisual systems, and manage the conference café.
• Serve banquets for up to 180 guests where applicable.
• Support ongoing operations with flexibility across a range of shifts and days.

Work Patterns

We are open 7 days a week, 365 days a year and need people to work a range of shifts and days. This means great flexibility if required. We are busier generally during evenings and weekends, but shift patterns and contracted hours can be discussed at interview.

Training and Career Development

If you are looking for career training, we offer nationally recognised apprenticeships which sit alongside our detailed brand training. You can view the most popular courses on our careers pages.

Benefits

• Exclusive discounts for you, your friends and family
• Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast
• Discounted stays for friends and family
• 50% discount when dining in our restaurants and bars
• Free meals while on duty
• Access to high-street discounts on a range of shops, experiences and more
• Up to 40% savings on a wide range of bikes with our Cycle To Work Scheme
• Generous refer-a-friend bonuses, starting at £250

Health, Wellbeing and Support

• A calendar of wellness activities – from healthy lunches to wellbeing walks and payday treats
• Access to our Employee Assistance Programme, providing free confidential advice 24/7 for you and your family
• Healthcare Cash Plan options, from just £5 per month

Hospitality Career Growth

• Fully funded apprenticeship programmes
• Internal development programmes to support you as you grow within your role
• Monthly and annual team member service awards

Equality and Opportunities

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.

About the Group

Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.