Concierge (Part-Time) — Local Guide & Guest Experience

InterContinental 62s Group plc; Manchester; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Guaranteed hours

Free meal on shift

Paid holidays

Discounted room rates

Job summary

IHG Hotels & Resorts is hiring a part-time Concierge at Manchester Deansgate Hotel. You will be the first point of contact for guests, warmly welcoming them and assisting with luggage or special requests.

You will suggest local dining, entertainment and experiences, acting as a knowledgeable local guide with excellent communication skills, and you will collaborate closely with the reception team to ensure every guest leaves happy.

Qualifications

• Customer-facing experience in hotel or hospitality preferred.
• Ability to greet guests warmly and handle luggage or special requests.
• Strong communication skills and ability to tailor recommendations to guests.

Responsibilities

• Be the first point of contact for guests and provide a warm, authentic welcome.
• Recommend food, drinks and entertainment and act as a local guide.
• Work closely with the reception team to ensure guests depart satisfied.
• Carry out valet duties with a full UK driving licence.

Skills

Guest services

Customer facing

Local knowledge

Team collaboration

Job description

IHG Hotels & Resorts is hiring a part-time Concierge at Manchester Deansgate Hotel. You will be the first point of contact for guests, warmly welcoming them and assisting with luggage or special requests.

You will suggest local dining, entertainment and experiences, acting as a knowledgeable local guide with excellent communication skills, and you will collaborate closely with the reception team to ensure every guest leaves happy.