Weekend Concierge & Visitor Services (Manchester)

Manchester Central; Manchester; Hybrid; GBP 12,000 - 17,000; Part time

Job summary

Manchester Central is seeking a weekend, casual concierge to greet visitors and support event operations. You will welcome guests in a friendly, professional manner and assist with information needs throughout events.

The ideal candidate will have concierge or hospitality experience, strong knowledge of Manchester, and the ability to develop relationships with local businesses to enhance guest experiences.

Qualifications

• Background in concierge or equivalent role, preferably within events or hospitality.
• Strong knowledge of Manchester as a tourist destination.
• Ability to build and develop relationships with local businesses.

Responsibilities

• Meet and greet visitors to Manchester Central in a friendly, professional manner.
• Check in/out visitors using software platforms, interpret event details, and print client documents.
• Provide a comprehensive information service to the venue's customers.

Skills

Concierge experience

Customer service

Local knowledge of Manchester

Tools

Visitor management software

Printing documents

Job description

Manchester Central is seeking a weekend, casual concierge to greet visitors and support event operations. You will welcome guests in a friendly, professional manner and assist with information needs throughout events.

The ideal candidate will have concierge or hospitality experience, strong knowledge of Manchester, and the ability to develop relationships with local businesses to enhance guest experiences.