Concierge - Bank

The Methodist Church in Britain; East Hagbourne; Vor Ort; GBP 18.000 - 22.000; Vollzeit

Benefits dieser Stelle

Opportunities to learn and develop

Career growth within Avery Healthcare

Zusammenfassung

Fleet Hall Care Home, operated by Avery Healthcare Group Ltd, is seeking a bank concierge to be the first point of contact for visitors and callers. You will answer calls, greet guests, assist residents, and perform light administrative duties.

The role requires clear communication, the ability to handle multiple priorities, and good organisational skills. DBS disclosure is required and the employer pays for it; right to work in the UK must be shown.

Qualifikationen

• Effective written and verbal communication.
• Ability to handle multiple priorities.
• Good organisational skills.

Aufgaben

• Answer incoming calls.
• Create a positive first impression of Avery Healthcare Group Ltd.
• Greet and direct all visitors and make them feel welcome.
• Handle resident requests and queries efficiently, to a high standard of service.
• Monitor the Bistro area for refreshments, music and cleanliness.
• Complete administrative duties as required.

Kenntnisse

Communication

Multitasking

Organization

Jobbeschreibung

This bank concierge post at Fleet Hall Care Home, run by Avery Healthcare Group Ltd, is the first point of contact for the home. The work centres on answering calls, greeting and directing visitors, and handling resident requests, with some administration. It also includes monitoring the Bistro for refreshments and cleanliness. Prior customer service experience is preferred, and the candidate must pass a DBS check, which the employer pays for, and show they have the right to work in the UK.

What the job involves

• Answering incoming calls
• Creating a positive first impression of Avery
• Greeting and directing all visitors and making them feel welcome
• Handling resident requests and queries efficiently, to a high standard of service
• Monitoring the Bistro area for refreshments, music and cleanliness
• Completing administrative duties as required

Skills & knowledge

• Effective written and verbal communication
• Ability to handle multiple priorities
• Good organisational skills

Checks & eligibility

• DBS disclosure check
• Proof of eligibility to work in the UK

Other

• Living by Avery's values of caring, supportive, honest, respectful and accountable

Nice to have

• Previous experience in a customer service position

What’s offered

• Opportunities to learn and develop
• Career growth within a large care provider