Concierge

Adullam Homes; Alfreton CP; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Annual leave 25 days + bank holidays

Group Personal Pension Plan

Life Assurance (4x Basic annual salary

Access to Thrive app

Medicash

Blue Light Card

Refer a friend policy

Job summary

Adullam Homes Housing Association Ltd in Alfreton is seeking a waking night concierge to support ten young people in a 24-hour managed accommodation setting.

You will monitor the service overnight from 8pm to 8am, work to a 3-week rolling rota, respond to incidents, and follow safeguarding procedures.

The role involves lone working on-site out of hours, contributing to the safety and wellbeing of residents, with opportunities for career development.

Qualifications

• Out of hours assistance
• Overnight monitoring of residents
• First responder to safeguarding or incidents
• Ability to lone-work on-site out of hours

Responsibilities

• Monitor the service overnight from 8pm to 8am.
• Respond to residents' needs and incidents and follow procedures.
• Support safety and security of residents and liaise with on-call/emergency services when needed.

Job description

Job Title

Concierge

Location

Alfreton

Salary

£25,178.40 per annum

About the Employer

Adullam Homes Housing Association Ltd supports vulnerable individuals and households. We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.

A fulfilling and exciting opportunity available for a waking night concierge post in our young people's supported accommodation service in Alfreton.

Purpose of the role

This role is a key member of the team, providing out of hours assistance to 10 young people within a 24-hour supported accommodation setting. Job holder will be expected to monitor the service overnight on a waking night from 8pm to 8am, working to a 3-week rolling rota. They will have acquired knowledge through on-the-job experience and/or additional qualification. Most work undertaken will be of routine nature requiring the job holder to follow established practices, procedures and policies. Where incidents arise, the jobholder will be the first point of contact and will be required to respond to the needs of young people, incidents and follow procedures to maintain the safety and security of residents. There will be requirement for lone-working on-site out of hours. The job holder will be required to display a degree of persuasiveness during the handling of incidents. The actions and decisions undertaken by the job holder will be determined predominantly by established and routine practices and processes. Where work deviates from established practices e.g., safeguarding concerns or anti-social behaviour, then the job holder will be the first responder and will be required to respond appropriately to address or diffuse situations and to escape to on call or emergency services. You will be expected to contribute to the maintenance and development of the Association's values, culture and ethos. Please see the job description for more information.

Benefits

• Salary £25,178.40 per annum
• Dependent on experience for 36 hours per week
• Competitive Annual Leave (25 days annual leave plus bank holidays, with an additional 2 days awarded annually for full attendance - prorated for part-time employees)
• Training and career advancement
• Discounted Goods and services
• Group Personal Pension Plan
• Access to Thrive app
• Access to Medicash
• Access to Blue Light Card
• Life Assurance (4x Basic annual salary from the start of employment)
• Multidimensional wellbeing programmes and family-friendly policies for staff
• Refer a friend policy

Diversity and Inclusion

We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process.

Safeguarding and Recruitment

Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. As part of our commitment to safer recruitment, the successful candidate will be subject to an Enhanced with Barred List Adult and Child DBS check, scrutiny of employment history, satisfactory pre-employment checks and robust references checks.

Work Eligibility

Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships.

Closing

We reserve the right to close this vacancy early and/or make an appointment before the advertised closing date if a suitable candidate is identified.