Concierge (Nights)

Adullam Homes Housing Association Limited; West Midlands; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Training and career advancement

Discounted Goods and services

Group Personal Pension Plan

Access to Thrive app

Medicash

Blue Light Card

Life Assurance (4x salary)

Wellbeing programmes

Job summary

Adullam Homes Housing Association Ltd seeks a dedicated Concierge (Nights) in Stoke, West Midlands. The role covers unsociable hours to safeguard residents and maintain property safety, with a 4 on/4 off rota and 21:30–09:15 shifts.

Salary is £28,829.26 per year, with 41.22 hours weekly. Offers include 25 days plus bank holidays, pension, training and career progression. Applicants must be authorised to work in the UK and Enhanced DBS checks apply.

Responsibilities

• Provide a point of contact for housing related support, including incident and emergency management, out of hours and site presence for safety of tenants and service users.
• Maintain health and safety of the service property during out of hours and report building safety concerns.
• Safeguard service users out of hours through escalation processes and accurate recording of information.
• Contribute to the maintenance and development of the Association’s values, culture and ethos.
• Refer to the job description for more information.

Job description

Location:

West Midlands, UK, ST4 1AE

Pay:

£28,829.26 to £28,829.26 per year, Competitive

Contract Type:

Permanent

Hours:

Full time

Disability Confident:

No

Closing Date:

17/11/2026

About this job

Concierge (Nights) Location: Stoke Salary : £28,829.26 per annum Job title: Concierge A fulfilling and exciting opportunity available for a Concierge to join our Association.

The Concierge will be based in our offices in Stoke.

Adullam Homes Housing Association Ltd supports vulnerable individuals and households.

We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.

Purpose of the role To provide a point of contact for housing related support, including incident and emergency management covering unsociable hours (outside those of the core service delivery) and a site presence out of hours in our supported accommodation services ensuring the safety and security of the building and our tenants, residents and service users (TRS). To be responsible for safeguarding service users out of hours through awareness of escalation of concern process, reporting concerns to relevant agencies and recording information on systems and in staff communication books.

To maintain health and safety of the service property during out of hours, by reporting any concerns around building safety and repairs in accordance with policy and procedure.

The role is full time of
41.22 hours per week working between the hours of 21:30pm and 09:15am on a 4 on 4 off rota.

You will be expected to contribute to the maintenance and development of the Association’s values, culture and ethos.

Please see the job description for more information.

Adullam offers the following benefits: Salary £28,829.26 per annum dependent on experience for
41.22 hours per week, Competitive Annual Leave (25 days annual leave plus bank holidays, with an additional 2 days awarded annually for full attendance

• prorated for part-time employees)
• Training and career advancement
• Discounted Goods and services
• Group Personal Pension Plan
• Access to Thrive app
• Access to Medicash
• Access to Blue Light Card
• Life Assurance (4x Basic annual salary from the start of employment)
• Multidimensional wellbeing programmes and family-friendly policies for staff
• Refer a friend policy

We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities.

We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process.

Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services.

We expect all staff, volunteers, and workers to share this commitment.

As part of our commitment to safer recruitment, the successful candidate will be subject to an Enhanced DBS check, scrutiny of employment history, satisfactory pre-employment checks and robust references checks.

Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships.

We reserve the right to close this vacancy early and/or make an appointment before the advertised closing date if a suitable candidate is identified.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).